Head of Platforms & Prototypes: AI-Driven CX & MarTech

Idean UK; Utrecht; On-site; EUR 90,000 - 120,000; Full time

Job summary

frog, part of Capgemini Invent, is expanding its Platforms & Prototypes team in the Netherlands. As a Manager, you own delivery and value realization for MarTech and CX-Tech engagements, orchestrating multidisciplinary squads and advising C-suite on bridging ambition with technology.

You will lead discovery, design roadmaps, co-create data-driven propositions, drive Gen-AI adoption, manage commercial aspects, and mentor consultants in a learning-focused, inclusive eco-digital era.

Qualifications

• Experience leading multidisciplinary teams.
• Proven track record delivering CX/MarTech initiatives.
• Ability to bridge C-suite and technical teams.
• Familiarity with data ethics and GDPR considerations.

Responsibilities

• Lead delivery across MarTech and CX-Tech engagements.
• Orchestrate multidisciplinary squads and act as trusted advisor.
• Frame business cases and roadmaps for CX platforms.
• Coach consultants and foster experimentation and learning.
• Drive value realisation and measurable business impact.

Skills

Delivery leadership

Cross-functional leadership

Stakeholder management

MarTech strategy

Gen-AI adoption

Tools

Adobe

Salesforce

Google

Job description

frog, part of Capgemini Invent, is expanding its Platforms & Prototypes team in the Netherlands. As a Manager, you own delivery and value realization for MarTech and CX-Tech engagements, orchestrating multidisciplinary squads and advising C-suite on bridging ambition with technology.

You will lead discovery, design roadmaps, co-create data-driven propositions, drive Gen-AI adoption, manage commercial aspects, and mentor consultants in a learning-focused, inclusive eco-digital era.