Guest Relations Intern: Elevate VIP Guest Experiences
NH Hotel Group
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Benefits offered by this job
Job summary
nhow Amsterdam RAI is seeking an energetic Guest Relations Intern with a passion for people, a keen eye for detail, and a love of vibrant hotel atmospheres. You will be part of the guest experience team in a bold, design-forward property and help craft memorable stays for guests.
Currently enrolled in a bachelor program related to hospitality, travel, or hotel management, you will connect with guests from diverse cultures, assist with VIP experiences, and support reception colleagues.
Qualifications
- You are currently enrolled in a bachelor’s program in hospitality, travel, or hotel management.
- You naturally connect with people and tailor service to guests.
- Experience with guests from different cultures is preferred.
- You are organized, proactive, and can translate ideas into actions.
- You must speak and write well in English; another language is a plus.
Responsibilities
- Place in-room amenities, VIP setups, and surprise guests.
- Engage with guests and collect feedback to improve service.
- Keep colleagues updated on guest needs and quality scores.
- Assist reception team and handle guest requests, including during check-in/out.
- Handle guest complaints when needed.
Skills
Education
Job description
nhow Amsterdam RAI is seeking an energetic Guest Relations Intern with a passion for people, a keen eye for detail, and a love of vibrant hotel atmospheres. You will be part of the guest experience team in a bold, design-forward property and help craft memorable stays for guests.
Currently enrolled in a bachelor program related to hospitality, travel, or hotel management, you will connect with guests from diverse cultures, assist with VIP experiences, and support reception colleagues.
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