Guest Relations Intern - Design Hotel Experience

Minor Hotels Europe & Americas

Amsterdam

On-site

EUR 7,600 - 9,100

Full time

27 hours ago
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Benefits offered by this job

€750 gross per month
Minor Hotels University training
Refer-a-friend bonus €500
Employee rates & discounts
Welcome at Work benefits
Team events & trips

Job summary

nhow Amsterdam RAI is offering a Guest Relations Internship in Amsterdam. You will be part of the vibrant, design-focused nhow brand and support the guest relations team with personalized guest experiences.

We are looking for a bachelor’s student in hospitality who loves engaging with people, values detail, and can communicate in English. Shifts include weekends and early hours, with a monthly gross stipend and opportunities to train and grow within Minor Hotels.

Qualifications

  • Currently enrolled in a bachelor's program related to hospitality.
  • You enjoy connecting with people and tailoring service to guests.
  • Experience with guests from different cultures is preferred.
  • Strong organizational skills, spontaneity, and eye for detail.
  • Able to turn ideas into practical actions.
  • Must speak and write English well.

Responsibilities

  • Support guest relations in daily operations within nhow Amsterdam RAI.
  • Assist with VIP guests, room amenities, and guest communications.
  • Help reception and lobby teams with guest requests and directions.
  • Contribute to guest satisfaction by providing personalized experiences.
  • Handle guest feedback and assist in service recovery.

Skills

English (fluent)
Guest service
Communication

Education

Bachelor's student in Hospitality

Job description

nhow Amsterdam RAI is offering a Guest Relations Internship in Amsterdam. You will be part of the vibrant, design-focused nhow brand and support the guest relations team with personalized guest experiences.

We are looking for a bachelor’s student in hospitality who loves engaging with people, values detail, and can communicate in English. Shifts include weekends and early hours, with a monthly gross stipend and opportunities to train and grow within Minor Hotels.

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