Guest‑Facing IT & Tech Support Host – Amsterdam Noord

Wondrexperience; Amsterdam; Hybrid; EUR 17,000 - 22,000; Part time

Benefits offered by this job

Creative workplace

Daily snacks

Growth opportunities

Job summary

WONDR, headquartered in Amsterdam Noord, seeks an IT & Tech Support Host to be the first line of support for colleagues on the floor. This guest-facing role blends tech fixes with people skills in a fast-moving creative environment.

Ideal candidates are curious, eager to learn and comfortable with basic IT systems. Part-time schedule includes weekends and school holidays, in Amsterdam area with a valid working visa considered.

Qualifications

• MBO ICT-qualified or certified (e.g., Google Tech Support Fundamentals).
• Strong communication and guest-facing skills.
• Comfortable with basic IT systems, networks and troubleshooting.
• Willing to work weekends and school holidays.

Responsibilities

• Be the friendly face of IT & Tech support for WONDR teams.
• Troubleshoot basic issues with hardware, software and connectivity.
• Support Experience Management & Operations teams with daily tech needs.
• Maintain systems: cameras, displays, sound/light, networks and installations.
• Flag, escalate and track issues for quick resolution.
• Collaborate closely with the Technical Manager.

Skills

Clear communicator

Service-oriented mindset

Basic IT systems

Networking basics

Troubleshooting

Curious and eager to learn

Flexible availability

Education

MBO ICT level 3/4

ICT certification

Job description

WONDR, headquartered in Amsterdam Noord, seeks an IT & Tech Support Host to be the first line of support for colleagues on the floor. This guest-facing role blends tech fixes with people skills in a fast-moving creative environment.

Ideal candidates are curious, eager to learn and comfortable with basic IT systems. Part-time schedule includes weekends and school holidays, in Amsterdam area with a valid working visa considered.