Guest Experience Waiter – Flexible Hours

PPHE Hotel Group; Utrecht; On-site; EUR 24,000 - 32,000; Part time

Job summary

Park Plaza Utrecht, part of PPHE Hotel Group, is seeking a Waiter(ess) to join the Food & Beverage team. You will provide warm hospitality, take orders, serve food and drinks, and ensure smooth service in a fast-paced hotel environment.

The role offers a minimum of 15.2 hours per week with opportunities for additional hours, including evenings, weekends and holidays. English communication is essential, and previous hospitality experience is preferred.

Qualifications

• Previous experience in a hotel, restaurant, café, bar, or other hospitality environment.
• Knowledge of food and beverage service standards.
• Experience working in a customer-facing role.
• Dutch or additional language skills are an advantage.

Responsibilities

• Welcome guests and provide a warm, friendly, and professional service.
• Take food and beverage orders accurately and efficiently.
• Serve food and drinks in line with brand and service standards.
• Ensure tables are cleared, cleaned, and reset promptly.
• Maintain cleanliness and presentation throughout the restaurant and bar areas.
• Handle guest requests and resolve queries professionally.
• Work closely with the kitchen and Food & Beverage team to ensure smooth daily operations.
• Support conferences, events, and other Food & Beverage activities when required.
• Passion for hospitality and creating memorable guest experiences.
• Strong communication skills in English.
• Flexible availability, including evenings, weekends, and public holidays.
• Positive, reliable, and proactive attitude.
• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail and teamwork skills.

Skills

Customer service

English

Teamwork

Flexibility

Fast-paced

Job description

Park Plaza Utrecht, part of PPHE Hotel Group, is seeking a Waiter(ess) to join the Food & Beverage team. You will provide warm hospitality, take orders, serve food and drinks, and ensure smooth service in a fast-paced hotel environment.

The role offers a minimum of 15.2 hours per week with opportunities for additional hours, including evenings, weekends and holidays. English communication is essential, and previous hospitality experience is preferred.