Waiter/Waitress

PPHE Hotel Group; Zuid-Holland; On-site; EUR 25,000 - 30,000; Full time

Benefits offered by this job

Heavily discounted hotel rates

50% discount on food & beverages

International career growth within PP&

Job summary

PPHE Hotel Group is seeking a waiter for Park Plaza Utrecht in the Netherlands. You will join the Food & Beverage team, delivering warm hospitality and attentive service to guests.

The role requires strong English and Dutch communication and offers a full-time position with a competitive salary. Located near Utrecht Central Station, the hotel provides opportunities for growth within PPHE and discounts across hotel amenities.

Qualifications

• Proven hospitality or guest-service experience.
• Strong communication and interpersonal skills.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Welcome guests with warm, professional service.
• Take and deliver food and beverage orders accurately.
• Serve in line with brand and service standards.
• Clear, clean, and reset tables promptly.
• Maintain restaurant and bar cleanliness and presentation.
• Assist with conferences, events, and other activities as needed.
• Collaborate with kitchen and F&B teams for smooth operations.

Skills

English proficiency

Dutch proficiency

Hospitality experience

Job description

Location: Park Plaza Utrecht, Netherlands

Salary: Starting from €2.468,.35 for a full time role

At Park Plaza Utrecht, we pride ourselves on delivering exceptional hospitality in one of the city's most dynamic hotels. Located just moments from Utrecht Central Station, our hotel welcomes business and leisure travellers from around the world, offering a stylish destination where outstanding service is at the heart of everything we do.

As a Waiter(ess) you'll be part of our Food & Beverage team, creating memorable dining experiences through warm hospitality and attentive service.

Responsibilities

• Welcome guests and provide a warm, friendly, and professional service.
• Take food and beverage orders accurately and efficiently.
• Serve food and drinks in line with brand and service standards.
• Ensure tables are cleared, cleaned, and reset promptly.
• Maintain cleanliness and presentation throughout the restaurant and bar areas.
• Handle guest requests and resolve queries professionally.
• Work closely with the kitchen and Food & Beverage team to ensure smooth daily operations.
• Support conferences, events, and other Food & Beverage activities when required.
• Passion for hospitality and creating memorable guest experiences.
• Strong communication skills in English & Dutch.
• Flexible availability, including evenings, weekends, and public holidays.
• Positive, reliable, and proactive attitude.
• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail and teamwork skills.

Preferred Requirements

• Previous experience in a hotel, restaurant, café, bar, or other hospitality environment.
• Knowledge of food and beverage service standards.
• Experience working in a customer-facing role.
• A dditional language skills are an advantage.

Your Benefits and Perks

• Heavily discounted hotel rates
• 50% discount on food and beverages in our restaurants and bars.
• Exclusive team discounts on premium ESPA skincare and Kevin Murphy haircare products.
• Discount on a collective health insurance plan.
• Extensive learning and development opportunities.
• International career growth opportunities within PPHE Hotel Group.
• Annual company parties and team outings.
• Pension scheme in accordance with the Dutch Hospitality Collective Labour Agreement (Horeca CAO).
• 8% holiday allowance.
• Travel expense reimbursement up to €250 net per month (pro rata).
• Referral bonus of up to €750 for introducing a new colleague.

This position is classified under the Dutch Hospitality Collective Labour Agreement (Horeca CAO, Scale V) with a salary starting from €2 468,35 gross per month depending on experience and qualifications.

Ready to create memorable moments for our guests? It's quick and mobile-friendly. We welcome applicants from all backgrounds and encourage you to bring your authentic self to Park Plaza Utrecht.