Waiter/Waitress

Hotelprofessionals - Park Plaza Utrecht; Utrecht; On-site; EUR 25,000 - 30,000; Full time

Benefits offered by this job

Hotel rates discount

Food & beverage discounts

ESPA/Kevin Murphy discounts

Pension scheme

Job summary

Park Plaza Utrecht, part of PPHE Hotel Group, invites you to join our Food & Beverage team as a Waiter(ess). Located near Utrecht Central Station, our hotel welcomes business and leisure guests with stylish dining experiences and attentive service.

As a Waiter(ess), you will greet guests, take orders, serve with brand standards, keep tables and areas clean, and support events. English and Dutch language skills are essential; evenings and weekends required.

Qualifications

• Passion for hospitality and memorable guest experiences.
• Fluent in English and Dutch.
• Flexible availability including evenings and weekends.
• Reliable, proactive and detail-oriented.

Responsibilities

• Welcome guests with warm, professional service.
• Take orders accurately and efficiently.
• Serve food and drinks to brand standards.
• Clear, clean and reset tables promptly.
• Maintain restaurant and bar presentation.
• Handle guest requests and resolve queries.
• Coordinate with kitchen and F&B team for smooth operations.
• Support conferences, events and other activities.

Job description

At Park Plaza Utrecht, we pride ourselves on delivering exceptional hospitality in one of the city's most dynamic hotels. Located just moments from Utrecht Central Station, our hotel welcomes business and leisure travellers from around the world, offering a stylish destination where outstanding service is at the heart of everything we do.

As a Waiter(ess) you'll be part of our Food & Beverage team, creating memorable dining experiences through warm hospitality and attentive service.

Responsibilities

• Welcome guests and provide a warm, friendly, and professional service.
• Take food and beverage orders accurately and efficiently.
• Serve food and drinks in line with brand and service standards.
• Ensure tables are cleared, cleaned, and reset promptly.
• Maintain cleanliness and presentation throughout the restaurant and bar areas.
• Handle guest requests and resolve queries professionally.
• Work closely with the kitchen and Food & Beverage team to ensure smooth daily operations.
• Support conferences, events, and other Food & Beverage activities when required.

Essential Requirements

• Passion for hospitality and creating memorable guest experiences.
• Strong communication skills in English & Dutch.
• Flexible availability, including evenings, weekends, and public holidays.
• Positive, reliable, and proactive attitude.
• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail and teamwork skills.

Preferred Requirements

• Previous experience in a hotel, restaurant, café, bar, or other hospitality environment.
• Knowledge of food and beverage service standards.
• Experience working in a customer-facing role.
• Additional language skills are an advantage.

Your Benefits and Perks

• Heavily discounted hotel rates
• 50% discount on food and beverages in our restaurants and bars.
• Exclusive discounts via alleo.nl.
• Exclusive team discounts on premium ESPA skincare and Kevin Murphy haircare products.
• Discount on a collective health insurance plan.
• Extensive learning and development opportunities.
• A comprehensive onboarding programme.
• International career growth opportunities within PPHE Hotel Group.
• A meal during your shift.
• Annual company parties and team outings.
• €250 gross birthday bonus.
• Pension scheme in accordance with the Dutch Hospitality Collective Labour Agreement (Horeca CAO).
• 25 vacation days plus 1 additional wellbeing day (pro rata).
• 8% holiday allowance.
• Travel expense reimbursement up to €250 net per month (pro rata).
• Referral bonus of up to €750 for introducing a new colleague.

This position is classified under the Dutch Hospitality Collective Labour Agreement (Horeca CAO, Scale V) with a salary starting from €2 468,35 gross per month depending on experience and qualifications.

Ready to create memorable moments for our guests?

Park Plaza. Be part of every moment.

Uren: Fulltime

Dienstverband: fulltime

Type vacature: Intern

Vaardigheden

• Er is geen minimale opleiding vereist
• Je beheerst Engels

Wat wij bieden

Contract: fulltime