Guest Experience Ambassador – Front Desk | Travel Allowance

Hotelprofessionals; Amsterdam; On-site; EUR 22,000 - 36,000; Full time

Benefits offered by this job

Travel allowance

50% discount in hotel outlets

Uniform provided

Career development opportunities

Job summary

Renaissance Amsterdam Hotel in Amsterdam seeks a Front of House Ambassador to join the Front Desk & Navigator team. You will be one of the first contacts for guests, delivering a personalized experience with warmth and genuine hospitality.

Key responsibilities include collaborating with various departments to anticipate needs and ensure guests feel at home. Fluency in English is essential, Dutch preferred, and full-time availability is required.

Qualifications

• Hospitality and Front Desk experience required.
• Fluent English; Dutch language is preferred.
• Available full-time, flexible to morning/evening/night shifts.

Responsibilities

• Be part of the Front Desk & Navigator team and greet guests.
• Create a personalized guest experience by reading cues and anticipating needs.
• Coordinate with other hotel departments to ensure guest satisfaction.
• Represent the brand with friendliness and authentic service.

Skills

Hospitality experience

Front Desk experience

Job description

Renaissance Amsterdam Hotel in Amsterdam seeks a Front of House Ambassador to join the Front Desk & Navigator team. You will be one of the first contacts for guests, delivering a personalized experience with warmth and genuine hospitality.

Key responsibilities include collaborating with various departments to anticipate needs and ensure guests feel at home. Fluency in English is essential, Dutch preferred, and full-time availability is required.