Global Travel Support Specialist

PUM; Den Haag; On-site; EUR 25,000 - 39,000; Full time

Job summary

PUM, a global NGO, is seeking a Travel Support Officer to assist our programme teams in preparing for client projects. You will keep planning systems up to date, contact experts, and liaise with travel and visa agencies to resolve planning challenges.

Based in the Netherlands, you will provide administrative travel support, ensure accurate data entry, approve bookings, and help optimise workflows. This temporary role offers a min 3.5 months via Recruit a Student and a variable hourly rate.

Qualifications

• You are a proactive and communicative team player who thrives in an international organisation.
• Strong organisational and administrative skills, preferably in project support.
• Skilled at aligning and coordinating tasks with different internal and external stakeholders.
• Confident working with digital systems and keen to contribute ideas for process optimisation.
• Genuine interest in SMEs, development organisations, and working with volunteers.
• Excellent command of English, both written and spoken; ideally also French, Spanish and/or Dutch.
• Based in the Netherlands and available for a minimum of 30 hours and 4 days per week.

Responsibilities

• Providing administrative travel support to programme managers, country managers, and experts by informing them and registering details in the system.
• Ensuring accurate system data entry, while optimising travel-related workflows, and actively contributing ideas for system improvements.
• Monitoring expert travel arrangements by approving bookings after the initial reservation by experts.
• Liaising with travel agents for complex cases and providing follow-up and escalation support as needed.
• Preparing Daily Subsistence Allowance (DSA) and ensuring travel compliance.

Job description

PUM, a global NGO, is seeking a Travel Support Officer to assist our programme teams in preparing for client projects. You will keep planning systems up to date, contact experts, and liaise with travel and visa agencies to resolve planning challenges.

Based in the Netherlands, you will provide administrative travel support, ensure accurate data entry, approve bookings, and help optimise workflows. This temporary role offers a min 3.5 months via Recruit a Student and a variable hourly rate.