Global Technical Enablement Lead

Visa Hunt; Amsterdam; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Best onboarding

Global benefits

RSUs and ESPP

Job summary

Datadog is seeking a Technical Enablement Manager to lead foundational webinars and tailor high-engagement training for large customers. You will update content as Datadog evolves and work with Sales, CS, and product teams to ensure enablement aligns with customer priorities and business value.

You will mentor new hires and drive ongoing improvements in enablement delivery, collaborating across Engineering, Product, and Technical Services while maintaining exceptional CSAT scores.

Qualifications

• 2+ years of technical training, enablement, or cloud-native support experience.
• Strong knowledge of observability, monitoring, or cloud-native tech, with ability to expand to Datadog core areas.
• Solid foundation in at least one major cloud provider; familiarity with Docker and Kubernetes.
• Excellent facilitation and presentation skills, able to convey complex concepts to varied audiences.
• Track record of achieving high CSAT scores in training engagements.
• Experience creating or updating enablement content for scalability.
• Willingness to obtain Datadog product certifications and cloud certifications within 1 year.

Responsibilities

• Lead foundational enablement webinars independently with consistency and clarity.
• Deliver technical enablement training customized to customer goals and topics.
• Update content to reflect evolving customer needs and platform capabilities.
• Collaborate with Sales, CS, and leadership to align enablement with customer priorities.
• Mentor new hires and share best practices in enablement delivery.

Skills

Observability

Cloud-native

Docker

Kubernetes

Public speaking

Mentoring

Scripting

CI/CD

Travel readiness

Tools

Chef

Puppet

Jenkins

GitLab

Job description

Datadog is seeking a Technical Enablement Manager to lead foundational webinars and tailor high-engagement training for large customers. You will update content as Datadog evolves and work with Sales, CS, and product teams to ensure enablement aligns with customer priorities and business value.

You will mentor new hires and drive ongoing improvements in enablement delivery, collaborating across Engineering, Product, and Technical Services while maintaining exceptional CSAT scores.