Global Service Solution Architect - IT/OT for Logistics Automation

Trinamics; Noord-Brabant; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Own ownership of projects

Training opportunities

Equal client contract conditions

Path to permanent contract

Job summary

Trinamics is seeking a Service Solution Architect to be the technical lead for complete IT/OT solutions at client sites, maintaining a helicopter view of the full integrated system while zooming in on critical details when needed.

You will act as the technical point of contact, oversee incident and change management, coordinate with internal teams and customers, translate needs into improvements, drive optimizations and assess risks, taking ownership of testing and documentation to ensure

Qualifications

• Bachelor’s degree in IT or related field.
• 5+ years in customer-facing IT roles (system integration, testing, infra or software delivery).
• ITIL4 knowledge is a plus or familiarity with IT service management.
• Broad knowledge of OT/IT areas: PLC, SCADA, IT infrastructure, and security.

Responsibilities

• Act as the technical point of contact for customers across the full solution lifecycle.
• Oversee major incident, problem and change management.
• Coordinate with internal teams and customers to align technical delivery with business expectations.
• Translate customer needs into technical improvements and operational advice.
• Drive system optimizations and decide which software releases to bring to a customer.
• Assess and manage technical risks.
• Take ownership of testing and documentation to ensure high-quality delivery.

Skills

Customer IT experience

ITIL4 knowledge

OT PLC SCADA

Networking basics

WCS WMS knowledge

Cyber security basics

Data/log analysis

Education

IT degree

Tools

WCS/WMS software

IAM tools

Job description

Trinamics is seeking a Service Solution Architect to be the technical lead for complete IT/OT solutions at client sites, maintaining a helicopter view of the full integrated system while zooming in on critical details when needed.

You will act as the technical point of contact, oversee incident and change management, coordinate with internal teams and customers, translate needs into improvements, drive optimizations and assess risks, taking ownership of testing and documentation to ensure