Global Retail Training Leader — Flexible Hours

RITUALS COSMETICS; Amsterdam; On-site; EUR 110,000 - 150,000; Full time

Benefits offered by this job

Staff discount

Attractive bonus

Flexible working hours

Company & team events

Job summary

Rituals seeks a Senior Manager International Training to drive consistent, high-quality retail training for 15,000 learners worldwide. You will lead the International Training team, partner with local teams, and build scalable global frameworks for clear, risk-aware execution across markets.

You will shape onboarding standards, monitor budgets and hours, and report progress to senior leadership, while nurturing a globally minded, high-performing team in a fast-paced matrix environment.

Qualifications

• Significant experience (8–10 years) in leading retail training across multiple international markets.
• Proven people-leadership experience with coaching and performance management of dispersed teams.
• Experience designing train-the-trainer approaches, operating frameworks, or capability programmes at scale.

Responsibilities

• Lead International Training planning, implementation and tracking across markets.
• Translate global strategy into annual implementation with clear priorities and milestones.
• Develop trainer capability plans and monitor impact with local teams.
• Maintain global frameworks for store prioritisation, trainer ratios, onboarding and visits.
• Partner with market leaders to ensure budget oversight, risks, and program outcomes.

Skills

People leadership

Strategic communication

Data-informed decision-making

Global stakeholder management

Programme prioritization

Cross-functional collaboration

English proficiency

Education

Bachelor’s degree in business / retail / education

Equivalent professional experience

Tools

Jira

Miro

Job description

Rituals seeks a Senior Manager International Training to drive consistent, high-quality retail training for 15,000 learners worldwide. You will lead the International Training team, partner with local teams, and build scalable global frameworks for clear, risk-aware execution across markets.

You will shape onboarding standards, monitor budgets and hours, and report progress to senior leadership, while nurturing a globally minded, high-performing team in a fast-paced matrix environment.