Global IT Operations & PMO Leader

Hoogwegt; Arnhem; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Informal culture

Freedom to shape your work

Room for personal growth and tailored訛

Training for your role

Strong employment conditions and solid

Pension plan and collective insurance

Sports programme (bootcamp, running,/y

Modern office opposite Arnhem Central

Job summary

Hoogwegt, a global dairy ingredient provider, is seeking an experienced IT Operations & PMO Manager to act as the operational backbone for the Global IT Director. You will unite global IT governance, project standards, and reliable service delivery across international offices, embedding structure and discipline.

You will lead operational teams, oversee vendor performance, enforce SLA compliance, and drive Buk ITIL processes and PMO governance.

Qualifications

• Significant senior IT operational leadership experience.
• Broad IT coverage across cloud/infrastructure, end-user services, and PMO structure.
• Knowledge of PMO governance and project methodologies (Agile/Prince2); ITIL 4 preferred.
• Strong operational ownership and structured management style.
• Bachelor’s degree in Information Technology, Business Information Management or related field.
• Excellent English; Dutch is valued.
• Based in or near Arnhem, Netherlands.

Responsibilities

• Own global infrastructure, cloud platforms (Azure/M365), end-user services, dispatching, and service desk performance.
• Establish and enforce uniform project governance, templates, business cases, and reporting standards across IT projects.
• Own daily ITIL processes—incident, change, and problem management.
• Oversee external IT service providers and MSPs with SLA accountability.
• Oversee secure deployment and governance of Microsoft AI tools in coordination with engineers.
• Represent IT credibly to global leadership and stakeholders.

Skills

IT operations leadership

PMO governance

ITIL frameworks

Cloud/infrastructure

End-user services

Agile/Prince2

Education

Bachelor’s degree in IT/related field

Job description

Hoogwegt, a global dairy ingredient provider, is seeking an experienced IT Operations & PMO Manager to act as the operational backbone for the Global IT Director. You will unite global IT governance, project standards, and reliable service delivery across international offices, embedding structure and discipline.

You will lead operational teams, oversee vendor performance, enforce SLA compliance, and drive Buk ITIL processes and PMO governance.