Global Field Service Lead - Software Commissioning

JBT Marel Corporation; Netherlands; Remote; EUR 90,000 - 120,000; Full time

Job summary

JBT Marel is seeking a Team Lead Commissioning & Planning to lead a Field Service team of 10 Commissioning Engineers across NL, DK, ES and the US, focusing on software implementation and testing at customer sites. You will guide and support the team to deliver high-quality service and execution.

The role combines hands-on field work with leadership, aiming to improve customer satisfaction and operational excellence in a global, collaborative environment.

Qualifications

• Degree in Mechatronics, Electrical, or Software Engineering.
• Strong field service experience.
• Excellent English communication skills.
• Affinity with people management.
• Analytical skills and ability to work under pressure.
• Experience in multicultural, multidisciplinary teams is an advantage.

Responsibilities

• Ensure all work orders are delivered on time and within budget, with complete reporting.
• Collaborate with other teams and escalate issues.
• Act as a sparring partner for field service scheduling, business, and technical support.
• Monitor team performance and utilization, using KPIs for benchmarking.
• Mentor employees and encourage skill development.
• Conduct regular appraisals and performance meetings.
• Manage recruitment, onboarding, training, and development.
• Optimize Field Service activities in close cooperation with management.

Skills

Field service experience

Leadership

English communication

People management

Analytical skills

Education

Mechatronics degree

Electrical engineering degree

Software engineering degree

Job description

JBT Marel is seeking a Team Lead Commissioning & Planning to lead a Field Service team of 10 Commissioning Engineers across NL, DK, ES and the US, focusing on software implementation and testing at customer sites. You will guide and support the team to deliver high-quality service and execution.

The role combines hands-on field work with leadership, aiming to improve customer satisfaction and operational excellence in a global, collaborative environment.