Global EV Charging Service Portfolio Architect

ABB E-mobility B.V.; Delft; Presencial; EUR 70 000 - 100 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

On-site amenities: food and coffee

Resumo da oferta

ABB E-mobility in Delft is seeking a Global Service Solutions Specialist to act as the commercial architect of our service offerings. You will define, develop, and optimize service solutions that support the entire charging ecosystem, ensuring competitive proposals and accurate pricing to empower sales teams.

You will collaborate across departments to shape SLAs, commercial packages, and market-aligned service strategies for diverse charging site technologies, with a strong emphasis on

Qualificações

• Bachelor’s degree in engineering, Economics, Business Administration, or related field.
• 3-5 years in Service Product Management or related commercial role.
• Strong understanding of SLAs and service contracts.
• Excellent Excel skills for cost modeling and profitability analysis.

Responsabilidades

• Innovate the portfolio by gathering market intelligence and continuously improving service products and SLAs.
• Expand service offerings beyond DC chargers for BESS, energy management, pantographs, and other supporting infrastructure.
• Collaborate with internal and external partners to define service strategies, operational models, SLAs, and commercial packages for new and evolving charging site technologies.
• Analyze market trends and competitor offerings to keep regional services aligned with customer expectations.
• Provide strategic advice for non-standard customer requests and complex opportunities, enabling executive decision-making.
• Equip sales teams with playbooks, pricing guidance, and winning proposal strategies.
• Participate in customer meetings to explain service concepts and present value-driven solutions.

Conhecimentos

Service portfolio development

Sales support

Cross-functional collaboration

Excel and financial modeling

Strategic thinking

Formação académica

Bachelor’s degree in engineering or related field

Ferramentas

Excel

Descrição da oferta de emprego

ABB E-mobility in Delft is seeking a Global Service Solutions Specialist to act as the commercial architect of our service offerings. You will define, develop, and optimize service solutions that support the entire charging ecosystem, ensuring competitive proposals and accurate pricing to empower sales teams.

You will collaborate across departments to shape SLAs, commercial packages, and market-aligned service strategies for diverse charging site technologies, with a strong emphasis on