Global Customer Service & Inside Sales Support

Mosa. Tiles.; Maastricht; Presencial; EUR 38.000 - 49.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

36 holidays per year

Company restaurant lunch

Travel allowance

Annual year-end payment 4.5%

Gym discount

Lease bike scheme

Descripción de la vacante

Mosa. Tiles. is seeking a Customer Service Employee – International to support our global customer base, VARs and the international sales team. You will manage enquiries, projects and orders, provide insights and quotations, and ensure reliable follow-up across markets.

You will work with Salesforce, maintain strong product knowledge and build lasting relationships with customers and partners while delivering exceptional service in a dynamic, multilingual environment.

Formación

• Degree or equivalent experience in business or commercial field.
• Minimum 2 years of relevant work experience, preferably international B2B.
• Experience with Salesforce or a comparable CRM system.
• Affinity with inside sales, design, architecture and sustainability.
• Strong commercial awareness and ability to identify and follow up on business opportunities.
• Ability to build and maintain relationships with international customers and partners.
• Excellent English (min B2 level); other languages are a plus.

Responsabilidades

• Identify commercial opportunities and help convert leads into business.
• Support sales team with customer insights, market information, analyses and quotations.
• Maintain accurate customer and project information in Salesforce.
• Provide product and project support with strong product knowledge.
• Build international relationships with customers, VARs and partners.
• Coordinate communication between customers, VARs, Sales and internal departments.
• Deliver excellent customer service with a proactive and solution-oriented approach.

Conocimientos

Inside sales

Commercial awareness

Cross-cultural communication

Educación

MBO/HBO degree in business

Herramientas

Salesforce CRM

Descripción del empleo

Mosa. Tiles. is seeking a Customer Service Employee – International to support our global customer base, VARs and the international sales team. You will manage enquiries, projects and orders, provide insights and quotations, and ensure reliable follow-up across markets.

You will work with Salesforce, maintain strong product knowledge and build lasting relationships with customers and partners while delivering exceptional service in a dynamic, multilingual environment.