Global Customer Inquiries & QA Documentation Manager

ofi; Amsterdam; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

25 Vacation days

Home/work travel allowance

Company pension scheme

Medical insurance

Company fitness

Collective insurances

Job summary

ofi is looking for an International Customer Inquiries Manager to support Sales, PLM, and Quality Assurance functions. You will track and resolve customer inquiries about product information and quality.

We expect strong project management skills and a master's degree in food technology. The role offers a chance to work in a fast-paced, entrepreneurial organization.

Benefits include a competitive salary, 25 vacation days, and a pension scheme, among others.

Qualifications

• Master’s degree or equivalent knowledge in food technology.
• At least 5 years’ experience in food or pharma industry.
• Excellent command of English; French or German is a plus.

Responsibilities

• Handle customer inquiries and complete related documents.
• Anticipate customer needs based on trends.
• Create monitoring and cataloging structures for customer needs.

Skills

Creative problem solving

Software tools proficiency

Project management

Customer service

English fluency

Knowledge of food technology

Education

Master’s degree in food technology

Tools

Spreadsheets

Databases

Job description

ofi is looking for an International Customer Inquiries Manager to support Sales, PLM, and Quality Assurance functions. You will track and resolve customer inquiries about product information and quality.

We expect strong project management skills and a master's degree in food technology. The role offers a chance to work in a fast-paced, entrepreneurial organization.

Benefits include a competitive salary, 25 vacation days, and a pension scheme, among others.