Global Commercial Operations Coordinator

AviaVox; Netherlands; Hybrid; EUR 40,000 - 55,000; Full time

Job summary

AviaVox, based in Hoofddorp, Netherlands, seeks a Commercial Coordinator to connect customers, sales, marketing, and operations. The role involves coordinating commercial processes, handling customer communications, quotations, orders, subscription management, and internal coordination to keep things moving smoothly.

Ideal candidates are organized, commercially aware, and fluent in Dutch and English, with experience in customer-facing roles and familiarity with CRM systems and business software.

Qualifications

• Experience in a commercial support, internal sales or customer-facing administrative role.
• Ability to manage multiple processes accurately and proactively.
• Excellent communication with customers and colleagues in English and Dutch.

Responsibilities

• Support customer communication and relationship management.
• Follow up on commercial requests and sales opportunities.
• Assist with quotations, orders and related administration.
• Coordinate internal follow-up with sales, support, operations and administration.
• Support subscription management and renewal processes.
• Help improve commercial workflows and internal processes.
• Contribute to sales and marketing activities as needed.

Skills

Commercial awareness

Organizational skills

Customer communication

Dutch language

English language

CRM systems

SharePoint

Exact Online

Tools

CRM systems

Exact Online

SharePoint

Job description

AviaVox, based in Hoofddorp, Netherlands, seeks a Commercial Coordinator to connect customers, sales, marketing, and operations. The role involves coordinating commercial processes, handling customer communications, quotations, orders, subscription management, and internal coordination to keep things moving smoothly.

Ideal candidates are organized, commercially aware, and fluent in Dutch and English, with experience in customer-facing roles and familiarity with CRM systems and business software.