Commercial Office Specialist: Customer-Focused & Tech-Savvy

AED group; Capelle aan den IJssel; On-site; EUR 32,000 - 45,000; Full time

Job summary

AED Netherlands is seeking a Commercial Office employee who thrives on customer contact, technology, and teamwork. You will handle calls and emails, assist with commercial and technical inquiries, and prepare persuasive quotations while coordinating closely with logistics to ensure timely delivery.

The role emphasizes accuracy, proactive problem solving, and a positive customer experience across all interactions, with opportunities to grow within an internationally leading event and AV company.

Qualifications

• Strong English communication and writing skills.
• Enjoy commercial work with substance.
• Energetic about customer interaction and solutions.
• Comfort with technology, AV or event rentals is a plus.
• Maintain overview and accuracy even when busy.

Responsibilities

• Answer calls and emails from customers.
• Assist customers with commercial and technical inquiries.
• Prepare rental and sales quotations that are accurate and persuasive.
• Coordinate daily with logistics to ensure items are ready on time.
• Act as the go-to contact from initial inquiry to final delivery.

Skills

Communication skills

Customer focus

Team coordination

Problem solving

Attention to detail

Tools

AV knowledge

Job description

AED Netherlands is seeking a Commercial Office employee who thrives on customer contact, technology, and teamwork. You will handle calls and emails, assist with commercial and technical inquiries, and prepare persuasive quotations while coordinating closely with logistics to ensure timely delivery.

The role emphasizes accuracy, proactive problem solving, and a positive customer experience across all interactions, with opportunities to grow within an internationally leading event and AV company.