Commercial Office employee

AED group; Capelle aan den IJssel; On-site; EUR 32,000 - 45,000; Full time

Job summary

AED Netherlands is seeking a Commercial Office employee who thrives on customer contact, technology, and teamwork. You will handle calls and emails, assist with commercial and technical inquiries, and prepare persuasive quotations while coordinating closely with logistics to ensure timely delivery.

The role emphasizes accuracy, proactive problem solving, and a positive customer experience across all interactions, with opportunities to grow within an internationally leading event and AV company.

Qualifications

• Strong English communication and writing skills.
• Enjoy commercial work with substance.
• Energetic about customer interaction and solutions.
• Comfort with technology, AV or event rentals is a plus.
• Maintain overview and accuracy even when busy.

Responsibilities

• Answer calls and emails from customers.
• Assist customers with commercial and technical inquiries.
• Prepare rental and sales quotations that are accurate and persuasive.
• Coordinate daily with logistics to ensure items are ready on time.
• Act as the go-to contact from initial inquiry to final delivery.

Skills

Communication skills

Customer focus

Team coordination

Problem solving

Attention to detail

Tools

AV knowledge

Job description

At AED Netherlands, we are looking for an Commercial Office employee who gets energized by customer contact, technology, and teamwork.

Enjoy good coffee, making customers happy, understanding technology, and achieving commercial success? Then this might just be your new job. At AED Netherlands, we are looking for an Commercial Office employee who gets energized by customer contact, technology, and teamwork.

Your role

No two days are the same — and that’s exactly what you love about it:

• You answer calls and emails from customers (and yes, sometimes after a coffee first ).
• You assist customers with both commercial and technical inquiries.
• You prepare rental and sales quotations that are not only accurate but also persuasive.
• You coordinate daily with your logistics colleagues to ensure everything you sell is ready on time and in full.
• You monitor agreements, schedules, and expectations — no surprises, except positive ones. For your customers, you are the go-to contact who takes care of everything — from the first question to final delivery.

Your profile

• You have strong communication skills — speaking, writing, coordinating... you do it effortlessly.
• You enjoy commercial work, but with substance.
• You are energized by customer interaction and always think in solutions.
• Technology doesn’t scare you (bonus points if you already know something about AV, events, or rentals).
• You keep an overview, even when things get busy.
• You work accurately — because quotations simply have to be right.

We Offer

• A position at an internationally leading company in the event and AV industry.
• A friendly, professional team with short communication lines.
• Lots of variety: from quick rental requests to large international projects.
• Room to learn, grow, and develop yourself.
• A market-competitive salary and solid employment conditions.
• And yes… excellent coffee. Truly excellent.