German-Speaking Customer Support Agent - Part-Time, Hybrid

YoungCapital; Duivendrecht; Híbrido; EUR 21 000 - 22 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Public transport reimbursement

Part-time position in Amsterdam

Resumo da oferta

YoungCapital in Amsterdam-Duivendrecht is seeking a part-time Customer Service Agent to support German-speaking customers. You will handle inquiries by phone and email, explain banking processes, and guide clients through account-related requests with professionalism.

After onboarding, you will work in a hybrid setting between the Amsterdam office and home, with training provided to help you grow within the international group.

Qualificações

• Fluent in German, both written and spoken.
• Good communication skills.
• Part-time availability.

Responsabilidades

• Assist German-speaking customers by phone or email.
• Explain banking processes and resolve account-related requests.
• Process customer information and maintain confidential records.

Conhecimentos

German language proficiency

English proficiency

Formação académica

MBO4 level

Descrição da oferta de emprego

YoungCapital in Amsterdam-Duivendrecht is seeking a part-time Customer Service Agent to support German-speaking customers. You will handle inquiries by phone and email, explain banking processes, and guide clients through account-related requests with professionalism.

After onboarding, you will work in a hybrid setting between the Amsterdam office and home, with training provided to help you grow within the international group.