German B2B Customer Operations Specialist — Hybrid

Movado Group; Netherlands; Hybrid; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Holiday allowance 8%

Pension contribution 5%

Hybrid work 3 days in office

25 vacation days

Career growth opportunities

Employee discount

Long Service Awards

Job summary

Movado Group, Inc. is seeking a motivated Customer Operations Specialist to support our German wholesale, travel retail and distributor partners.

You will join our Europe Customer Operations team, coordinating with Sales, Marketing, Finance and Warehouse to ensure accurate orders, timely deliveries and clean invoicing. The role requires 3–4 years in customer operations or O2C in a B2B setting, fluency in German and English, strong Excel skills and experience with SAP.

Qualifications

• 3–4 years of experience in customer operations or order-to-cash in a B2B environment.
• Strong written and verbal communication in German and English.

Responsibilities

• Manage a portfolio of German wholesale, travel-retail and distributor accounts and ensure smooth order-to-cash operations.
• Collaborate with Sales, Marketing, Master Data and Warehouse for on-boarding customers, processing orders, returns and invoices.
• Monitor order flow, backlog and deliveries and coordinate with the warehouse to ship on time.
• Use the B2B portal and SAP ERP system to process orders, credits/debits and maintain accurate records.
• Help generate regular sales and order reports and contribute to continuous improvement projects.

Skills

German fluency

English fluency

Order-to-Cash

SAP

Excel

Tools

SAP

Excel

Job description

Movado Group, Inc. is seeking a motivated Customer Operations Specialist to support our German wholesale, travel retail and distributor partners.

You will join our Europe Customer Operations team, coordinating with Sales, Marketing, Finance and Warehouse to ensure accurate orders, timely deliveries and clean invoicing. The role requires 3–4 years in customer operations or O2C in a B2B setting, fluency in German and English, strong Excel skills and experience with SAP.