GBS Supply Chain Transformation Director
The Kraft Heinz Company
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Job summary
The Kraft Heinz Company in Amsterdam, Netherlands seeks an Associate Director to define and execute a multi-year transformation roadmap for GBS Supply Chain & Order Management in Europe, Middle East and Africa. You will partner with regional teams and external providers to strengthen governance and operational effectiveness.
Lead Continuous Improvement initiatives, drive customer satisfaction, and advance digital capabilities across global supply chain processes, reporting to executive
Qualifications
- Bachelor’s degree in Logistics, Supply Chain, Business Administration or Engineering.
- 10+ years SCM experience in operational and transformational roles.
- Experience in FMCG/CPG industry with multi-regional exposure.
Responsibilities
- Lead transformation agenda for the GBS Supply Chain across people, processes and digital capabilities.
- Partner with regional teams, Center of Excellence, and capability teams to set priorities and deliver the roadmap.
- Oversee strategic relationships with external service providers and outsourced Order Management teams.
- Drive Continuous Improvement and Operational Excellence across Supply Chain and Order Management.
- Define and implement a GBS service expansion roadmap across markets.
- Establish governance with regional leaders to strengthen collaboration and accountability.
- Improve customer satisfaction and partnerships using feedback measures such as NPS and Partner Sentiment.
Skills
Education
Tools
Job description
The Kraft Heinz Company in Amsterdam, Netherlands seeks an Associate Director to define and execute a multi-year transformation roadmap for GBS Supply Chain & Order Management in Europe, Middle East and Africa. You will partner with regional teams and external providers to strengthen governance and operational effectiveness.
Lead Continuous Improvement initiatives, drive customer satisfaction, and advance digital capabilities across global supply chain processes, reporting to executive
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