Front Office Supervisor: Lead Team, Elevate Guest Experience

Radisson Hotel Group; Zaandam; On-site; EUR 36,000 - 48,000; Full time

Benefits offered by this job

Staff discounts

Meals during shift

Travel allowance

Free parking/shuttle

Radisson Academy

Job summary

Radisson Blu Hotel Amsterdam Airport is seeking a Front Office Supervisor to lead the Front Desk team at our international four-star airport hotel near Schiphol. You will supervise check-ins and check-outs, manage guest inquiries, and coordinate with other departments to deliver exceptional service.

You will motivate the team, handle guest requests, upsell Radisson Rewards, and ensure smooth reception operations on rotating shifts.

Qualifications

• Experience in a Front Office supervisory role within hospitality.
• Strong verbal and written English communication skills.
• Ability to handle guest requests and operational issues effectively.

Responsibilities

• Supervise the Front Desk team, assign tasks and provide clear instructions.
• Lead and motivate the Front Desk team, fostering a positive service-oriented environment.
• Coordinate special requests and issues with other departments.

Skills

Front Office supervision

Hospitality experience

English communication

Job description

Radisson Blu Hotel Amsterdam Airport is seeking a Front Office Supervisor to lead the Front Desk team at our international four-star airport hotel near Schiphol. You will supervise check-ins and check-outs, manage guest inquiries, and coordinate with other departments to deliver exceptional service.

You will motivate the team, handle guest requests, upsell Radisson Rewards, and ensure smooth reception operations on rotating shifts.