Front Office Supervisor: Lead Guest Experience at Airport

Hotelprofessionals - Radisson Blu Hotel Amsterdam Airport; Schiphol-Rijk; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Staff discounts on stays and F&B

Travel allowance

Free parking or shuttle bus

Meals during shift

Radisson Academy development

Team events and parties

Job summary

Radisson Blu Hotel Amsterdam Airport is seeking a Front Office Supervisor to lead the Front Desk team at our international four-star airport hotel near Schiphol. You will supervise check-in and check-out, guide the team to deliver outstanding guest experiences, and handle guest inquiries with managerial support.

This role offers an energetic, multicultural workplace with staff benefits including discounted stays, meals, travel allowance, parking or shuttle, and development through Radisson

Qualifications

• Ability to supervise a Front Desk team and ensure smooth reception operations.
• Comfort with fast-paced, international hotel environments.

Responsibilities

• Supervise the Front Desk team, assign tasks and provide clear instructions.
• Lead and motivate staff to deliver service-oriented guest experiences.
• Coordinate with other departments for special requests and issues.
• Welcome, check in and check out guests.
• Process reservations and manage cashier systems.
• Support cash handling and guest information delivery.
• Handle inquiries and resolve complaints with managerial guidance.
• Assist with wake-up calls, messages and minor repairs when needed.

Skills

English

Job description

Radisson Blu Hotel Amsterdam Airport is seeking a Front Office Supervisor to lead the Front Desk team at our international four-star airport hotel near Schiphol. You will supervise check-in and check-out, guide the team to deliver outstanding guest experiences, and handle guest inquiries with managerial support.

This role offers an energetic, multicultural workplace with staff benefits including discounted stays, meals, travel allowance, parking or shuttle, and development through Radisson