Front Office Supervisor - Guest Experience Leader

Sircle Collection; Amsterdam; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Market-based Horeca CLA

Fixed staff rates for hotels

10% discount at X BANK

25% discount at restaurants

Paid moving day

Company drinks and teambuilding events

Job summary

A leading hospitality company in Amsterdam is looking for a Front Office Supervisor to oversee day-to-day operations and manage the team. You will ensure heartfelt service for guests while collaborating closely with housekeeping and maintenance. We seek candidates with 1-2 years of supervisory experience, fluency in English, and a passion for hospitality. The role offers attractive benefits and the opportunity to work in a dynamic and multicultural environment.

Qualifications

• 1-2 years of work experience in a supervisory role.
• Experience in a dynamic hospitality environment.
• Natural and creative professional.

Responsibilities

• Supervise Front Office Agents and Trainees.
• Ensure heartfelt service to guests.
• Handle complaints according to procedure.

Skills

Fluent in English

Good communication skills

Affinity with hospitality

Ability to connect with diverse cultures

Job description

A leading hospitality company in Amsterdam is looking for a Front Office Supervisor to oversee day-to-day operations and manage the team. You will ensure heartfelt service for guests while collaborating closely with housekeeping and maintenance. We seek candidates with 1-2 years of supervisory experience, fluency in English, and a passion for hospitality. The role offers attractive benefits and the opportunity to work in a dynamic and multicultural environment.