Front office supervisor

Leonardo Hotels; Vinkeveen; On-site; EUR 27,900 - 39,060; Full time

Benefits offered by this job

Travel allowance

Overtime compensation

Access to training opportunities

Career development

Employee discount program

Special experience stay with dinner and breakfast

Job summary

Leonardo Hotels in Vinkeveen seeks a Front Office Supervisor responsible for ensuring a seamless check-in and check-out experience. You will lead and coach your team while fostering a high level of service.

Located near Amsterdam, the hotel features 86 rooms and the trendy restaurant The Harbour Club. The ideal candidate will have at least one year in a similar position, be fluent in Dutch and English, and be flexible with hours. Join us to shape memorable experiences for our guests!

Qualifications

• At least 1 year of Front Office experience in a similar role.
• Flexible in working hours, willing to work mornings, evenings, or nights.

Responsibilities

• Ensure smooth check-in and check-out for every guest.
• Motivate and coach the Front Office team.
• Support with scheduling and communication.

Skills

Fluent in Dutch

Fluent in English

Creativity

Team player

Proactivity

Knowledge of Opera

Education

Relevant vocational education

Job description

As a Front Office Supervisor, you are responsible for the full flow of the Front Office and ensure that every guest experiences a smooth check-in and check-out. You provide all the information they need and brighten their stay with your warm, friendly service. You motivate and coach the team with great enthusiasm, making sure everyone is ready to deliver the high level of service our guests expect. The Front Office Manager can always rely on you. You support with scheduling, internal and external communication, and actively contribute to the daily Front Office operation. Every shift brings new challenges, but one thing never changes: you deliver quality and use your creativity to surprise guests and exceed expectations.

LEONARDOHOTEL VINKEVEEN AMSTERDAM

Just outside the bustling city of Amsterdam, yet with Utrecht, Hilversum and Schiphol all within easy reach, you will find Leonardo Hotel Vinkeveen Amsterdam. Not only its location on the Vinkeveense Plassen, but also its relaxed, contemporary and distinctive interior will pleasantly surprise both you and our guests.

The hotel features 86 rooms, the unique restaurant The Harbour Club with a nautical atmosphere, a trendy coffee bar, its own private jetty and a spacious terrace right on the water. The Harbour Club stands for pure and intense enjoyment, combining high‑level culinary craftsmanship with a touch of boldness and a strong eye for detail. Rock & Roll is what we are known for, and we are proud of it.

Would you like to experience this unique place on the water for yourself?

What makes you the perfect candidate?

• You have completed a relevant vocational education and bring at least 1 year of Front Office experience in a similar role.
• You are proactive, creative and a natural team player.
• You enjoy working hard and are not afraid to take responsibility.
• You speak and write fluent Dutch and English.
• You are flexible in working hours; mornings, evenings or nights all work for you.
• Knowledge of Opera is a great plus.

What’s in it for you?

• Salary range per month, gross, for ages 20 and above.
• Travel allowance when living more than 10 kilometers from work.
• Overtime can be paid out or saved as extra time off.
• Access to training opportunities through various development programmes.
• Room to grow and develop your career within the organisation.
• Possibility to purchase products like an electric bike or phone at a reduced price with an average 40 percent tax benefit via FiscFree.
• Access to a global employee discount programme for overnight stays.
• A special experience including an overnight stay with dinner and breakfast during your ‘Know Where You Work’ moment.