Front Office Intern: Create Memorable Guest Experiences

Minor Hotels; Amsterdam; Híbrido; EUR 7.100 - 9.600; Tempo integral

Benefícios oferecidos por esta vaga

Internship allowance

Minor Hotels University training

Staff rates from €36/night

F&B discount 30%

Friends & Family discount 40%

Team events

International career opportunities

Resumo da vaga

NH Collection (Minor Hotels) in Amsterdam is offering a Front Office Intern position. You will support guest services, learn check-in/out procedures, and gain insights into reservations and guest relations within an international, hotel-focused environment.

Benefits include a €750 gross monthly internship allowance, access to Minor Hotels University Northern Europe training, staff rates from €36 per night, and discounts across F&B and retail. Join to grow in a global hospitality brand.

Qualificações

• Actively enrolled in an educational institution.
• Genuine passion for hospitality and guest experiences.
• Positive, approachable, and enjoys teamwork.
• Confident connecting with international guests.
• English communication skills; additional languages are a plus.
• Flexible, detail-oriented, eager to learn and grow.

Responsabilidades

• Welcome guests with warmth and professionalism.
• Assist with check-in/check-out after training period.
• Handle reservations and front office tasks.
• Provide tailored recommendations and local insights to travelers.
• Develop upselling, problem-solving, and service recovery skills.
• Collaborate with other departments to ensure a seamless guest experience.
• Contribute to an atmosphere where every guest feels genuinely cared for.

Conhecimentos

Hospitality mindset

Guest service

Team player

English fluency

Flexible learner

Formação

Actively enrolled in educational institution

Descrição da vaga

NH Collection (Minor Hotels) in Amsterdam is offering a Front Office Intern position. You will support guest services, learn check-in/out procedures, and gain insights into reservations and guest relations within an international, hotel-focused environment.

Benefits include a €750 gross monthly internship allowance, access to Minor Hotels University Northern Europe training, staff rates from €36 per night, and discounts across F&B and retail. Join to grow in a global hospitality brand.