Front Office Host(ess)

Hotelprofessionals - Park Plaza Vondelpark; Amsterdam; On-site; EUR 25,440 - 30,472; Full time

Benefits offered by this job

Birthday bonus €250

50% F&B discount

Travel compensation

Job summary

Park Plaza Vondelpark in Amsterdam is seeking a Front Office Host(ess) to warmly welcome guests and ensure a smooth arrival and departure experience. You will also learn about local attractions to add the Park Plaza touch and personalise stays by upselling facilities and rewards programmes.

The role emphasizes proactive guest service, teamwork, and a friendly, calm approach, with opportunities to contribute to hotel initiatives and growth across Europe.

Qualifications

• No minimum education required.
• English proficiency required.

Responsibilities

• Provide a warm welcome and smooth arrival and departure experience for guests.
• Build knowledge of the local area, amenities, and tourist attractions to enhance the Park Plaza touch.
• Personalise guest stays and upsell hotel facilities and rewards programmes.
• Contribute to wider hotel initiatives and identify improved ways of working.

Skills

Fluent English

Job description

Front Office Host(ess) Authenticity is at the heart of Park Plaza Vondelpark. We pride ourselves on creating hotels that are at one with their surroundings, giving our guests the chance to live, eat and explore like the locals do. Our people are just as unique. They go out of their way to connect with our guests and make them feel at home. If you can bring your passion and personality to work, you could be part of this vibrant team. Join us as a Front Office Host(ess) and you will be more than just the friendly face of Park Plaza Vondelpark. Your helpful, can‑do approach and passion for great service will create an amazing impression each and every time.

Benefits of working with us:

• Competitive salary
• Birthday bonus of €250 (gross, paid in the month of your birthday)
• Tasty meal during shift
• Industry pension plan
• 25 days holiday
• 1 extra day off for your wellbeing
• Exciting job opportunities within PPHE Hotel Group across Europe
• Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Travel compensation (max €250 net pm based on full‑time employment)
• Recommend a friend scheme (earn up to €750 for each friend who joins us)
• 8% holiday allowance (paid yearly in May)
• Flexible working policy (if applicable)
• Annual company parties and outings
• Exclusive discounts in the employee benefit store (www.vipvoordeelwinkel.nl)
• Discount on the collective health insurance from VGZ.
• Departmental incentive schemes
• Great (online) Learning & Development opportunities to grow your career
• Advances onboarding programme
• Exclusive team discounts on premium ESPA skincare and Kevin Murphy haircare products

and more...

This position is classified under the Dutch Hospitality Collective Labour Agreement (Horeca CAO, Scale V) with a starting salary from €2,505.04 gross per month based on full‑time employment.

As a Front Office Host(ess):

• You will provide a warm welcome and smooth arrival and departure experience for our guests
• To add the extra Park Plaza touch, you will also build up knowledge of the local area, its amenities, and tourist attractions.
• You will be empowered to personalise guest stays and upsell hotel facilities and rewards programmes.
• You can also make an impact through contributing to wider hotel initiatives and proactively identifying improved ways of working.
• You share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care
• You are proactive, flexible and a team player.
• You engage positively by being friendly, calm and constructive in every situation, displaying a passion for hospitality
• You are a creator as you strive to deliver an individualised service that creates a brilliant first impression from the moment our guests enter the hotel

We are a highly diverse organization. For us, it is a source of strength. It keeps us creative. That is why we are working to create an environment where everyone feels included, no matter what their background or orientation. Park Plaza. Be part of it.

Uren: Fulltime

Dienstverband: fulltime

Type vacature: Intern

Vaardigheden

• Er is geen minimale opleiding vereist
• Je beheerst Engels

Wat wij bieden

Contract: fulltime