Front Office & Guest Experience Specialist

Corendon Hotels & Resorts; Amsterdam; On-site; EUR 25,000 - 30,000; Full time

Benefits offered by this job

Discounts at Mondi restaurants

Know Where You Work day

Personal coaching & training

Social activities & events

Corendon tour operator discounts

2 Free flight tickets

Mondi restaurant 25% discount

Job summary

Corendon Amsterdam New West, a Tribute Portfolio Hotel, invites you to join as Front Office Associate. You are the first point of contact for guests, handling check-ins/check-outs and ensuring a warm, personalized welcome.

The role requires strong English communication and a flexible schedule, including evenings and weekends, with opportunities to contribute to a collaborative, service-driven team.

Qualifications

• Experience in Front Office or similar role.
• Fluent in English (spoken and written).
• Flexible to work evenings and weekends.
• Strong communication and administrative abilities.
• Good numerical skills.

Responsibilities

• Handle guest check-ins and check-outs and create a warm, personal guest experience.
• Answer phone calls and process reservations for the Front Office.
• Support administrative tasks and maintain a presentable lobby and reception area.
• Collaborate with colleagues to ensure a welcoming and professional atmosphere and contribute ideas to improve the team.

Job description

Corendon Amsterdam New West, a Tribute Portfolio Hotel, invites you to join as Front Office Associate. You are the first point of contact for guests, handling check-ins/check-outs and ensuring a warm, personalized welcome.

The role requires strong English communication and a flexible schedule, including evenings and weekends, with opportunities to contribute to a collaborative, service-driven team.