Front of House Manager

ibis, ibis Styles, ibis budget; Amsterdam; On-site; EUR 35,712 - 37,944; Full time

Benefits offered by this job

Competitive salary between €3200 and €3,400 gross per month

Performance-based bonus

25 vacation days per year

Travel allowance

Attractive discounts on stays, food, and beverages at Accor hotels

Informal, friendly company culture

Job summary

A well-known hotel chain in Amsterdam is seeking a Front of House Manager to oversee daily operations at the Front Office and within F&B. The ideal candidate will be a down-to-earth and enthusiastic team player who values guest and employee satisfaction. Responsibilities include managing a multi-skilled team while ensuring a positive atmosphere and exceptional guest service. This position offers a competitive salary, a performance-based bonus, and plenty of opportunities for personal development.

Qualifications

• Proven leadership experience within the hospitality industry.
• Strong communication and social skills.
• Fluency in Dutch and English due to international guests.
• Flexibility to work shifts, weekends, and public holidays.

Responsibilities

• Manage day-to-day operations at the Front Office and within F&B.
• Create a positive working atmosphere and keep the team motivated.
• Coordinate a multi-skilled team to support guests.
• Respond quickly and professionally to guest questions and feedback.

Skills

Leadership experience

Strong communication skills

Social skills

Fluency in Dutch

Fluency in English

Flexibility for shifts

Job description

Company Description

With 207 rooms and a team of 30 dedicated employees, ibis Amsterdam Centre Stopera is perfectly located in the heart of Amsterdam. The hotel offers comfort and convenience in a quiet central neighbourhood, just steps away from Rembrandtplein, Waterlooplein metro station, and close to Amsterdam Central Station.

Job Description

Do you have a passion for hospitality and are you ready for a new challenge within a fun, energetic team?

We are looking for an operational all-rounder with a strong focus on guests and employees. As Front of House Manager, you manage day-to-day operations at the Front Office and within F&B, while ensuring the cleanliness and presentation of all public areas.

You know how to get people moving, create a positive working atmosphere and keep your team motivated. With your leadership style, you ensure smooth daily operations so that you and your team can focus on what you do best: creating memorable experiences.

Together with our 3 Operations Supervisors and the team, you take hospitality at ibis Amsterdam Centre Stopera to the next level. You coordinate a multi-skilled team, ensuring that everyone is ready to support our guests wherever needed. You respond quickly and professionally to guest questions and feedback and play a key role in delivering an unforgettable stay.

We have a flat organization, encourage growth and truly believe that together we make the difference.

Qualifications

We are looking for a down-to-earth, enthusiastic team player who easily connects with guests and colleagues alike. You think in possibilities, stay calm under pressure and see coaching as your main mission.

You Bring

• Proven leadership experience within the hospitality industry
• Strong communication and social skills
• Fluency in Dutch and English (due to our international guests)
• Flexibility to work shifts, weekends and public holidays

What do we offer?

• A competitive salary between €3200 and €3,400 gross per month, depending on experience
• A performance-based bonus
• 25 vacation days per year
• Travel allowance (from 5 km)
• Attractive discounts on stays, food and beverages at Accor hotels worldwide
• An informal, friendly company culture with staff parties and team activities
• Plenty of opportunities for personal development and career growth

Interested in this position? Please submit your CV and motivation via the apply button.