Front Desk & Guest Experience Host

Postillion Hotels; Rotterdam; On-site; EUR 24,000 - 28,000; Full time

Benefits offered by this job

Onboarding program

Free overnight stay incl. breakfast

Training budget

Sports discount

Postillion Employee app

Job summary

Postillion Hotels in Rotterdam is seeking a friendly receptionist who listens and values guest satisfaction. You will handle reservations, check-ins and check-outs with a smile and team spirit, and adapt to varying shifts from early morning to afternoon.

You thrive in a lively environment and enjoy creating memorable guest experiences. Join us and enjoy onboarding, a free overnight stay with breakfast at a Postillion hotel, a training budget, a sports discount, and access to our employee app for

Qualifications

• Must be friendly and personable.
• Able to handle reservations and guest check-in/out smoothly.
• Comfortable with varying shifts (early morning to afternoon).
• Enjoy working closely with colleagues to pamper guests.

Responsibilities

• Handle reservations and guest check-in/out with a smile.
• Assist guests and respond to inquiries in person or by phone.
• Collaborate with the team to ensure exceptional guest service.

Skills

Bubbly personality

Phone etiquette

Reservation handling

Shift flexibility

Team player

Job description

Postillion Hotels in Rotterdam is seeking a friendly receptionist who listens and values guest satisfaction. You will handle reservations, check-ins and check-outs with a smile and team spirit, and adapt to varying shifts from early morning to afternoon.

You thrive in a lively environment and enjoy creating memorable guest experiences. Join us and enjoy onboarding, a free overnight stay with breakfast at a Postillion hotel, a training budget, a sports discount, and access to our employee app for