Front Desk Guest Experience Ambassador — Growth & Perks

Hotelprofessionals; Amsterdam; Hybrid; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Travel allowance

Bonus for positive guest mentions

Discount on food and beverages

Uniform dry-cleaning

Personal coaching and development opportunities

Job summary

The Renaissance Amsterdam Hotel, under Hotelprofessionals, is seeking a Front of House Ambassador to create memorable guest experiences. You will be the first point of contact for guests, making them feel welcomed and at home while utilizing your hospitality expertise.

This role requires a passionate individual with Front Desk experience who can fluently communicate in English and preferably Dutch. Enjoy a collaborative working environment with growth opportunities and various perks, including bonuses for guest mentions and travel allowances.

Qualifications

• Experience in the hospitality industry with a focus on Front Desk operations.
• Fluent in English and preferably Dutch.
• Availability to work full-time including morning, evening, and night shifts.

Responsibilities

• Provide a friendly and personalized guest experience at check-in.
• Anticipate guest needs and enhance their stay by developing relationships with other departments.
• Act as an ambassador for the hotel's values and offerings.

Skills

Hospitality experience

Fluency in English

Knowledge of local area

Ability to work in shifts

Job description

The Renaissance Amsterdam Hotel, under Hotelprofessionals, is seeking a Front of House Ambassador to create memorable guest experiences. You will be the first point of contact for guests, making them feel welcomed and at home while utilizing your hospitality expertise.

This role requires a passionate individual with Front Desk experience who can fluently communicate in English and preferably Dutch. Enjoy a collaborative working environment with growth opportunities and various perks, including bonuses for guest mentions and travel allowances.