French-Speaking CS Rep — Rotterdam (9 mo)

JP Gray; Rotterdam; On-site; EUR 35,000 - 45,000; Full time

Job summary

A leading chemical sector company is seeking a Customer Service Representative in Rotterdam, requiring excellent English communication and additional languages preferred. Responsibilities include order management, export documentation, and logistics coordination. The position is full-time at the mid-senior level, ideal for those with a service-minded, organized work style. Interested candidates can contact via the provided email for queries.

Qualifications

• Excellent communication skills in English, both spoken and written.
• Previous experience in customer service is a plus.
• Structured, organized work style with the ability to prioritize effectively.
• Proactive, customer-focused attitude.

Responsibilities

• Process and confirm orders in the ERP system.
• Handle proformas, invoices, and shipping documents accurately.
• Plan shipments, liaise with warehouse and shipping agents.
• Resolve customer concerns and enhance satisfaction.
• Contribute to process excellence.

Skills

Excellent communication skills in English

Knowledge of Dutch, German, French, or Norwegian

Strong interpersonal skills

Ability to manage multiple tasks

Service-minded, co-operative approach

Familiarity with Incoterms 2020

Job description

A leading chemical sector company is seeking a Customer Service Representative in Rotterdam, requiring excellent English communication and additional languages preferred. Responsibilities include order management, export documentation, and logistics coordination. The position is full-time at the mid-senior level, ideal for those with a service-minded, organized work style. Interested candidates can contact via the provided email for queries.