French Customer Support Expert - Hybrid & Growth

Insify; Amsterdam; Hybrid; EUR 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work – 2 days remote per week

Travel reimbursement

25 vacation days

50 EUR/month well-being budget

Epic team events

MacBook provided

Career growth opportunities

Job summary

A forward-thinking digital insurance firm based in Amsterdam is seeking a Customer Support Expert to enhance customer experiences. This role involves assisting customers through various channels, improving processes, and offering valuable feedback. You must be fluent in French and ready for a full-time commitment in a dynamic environment. Join us for a competitive salary, hybrid work, and excellent growth opportunities. Enjoy perks like 25 vacation days and a well-being budget.

Qualifications

• Fluency in French (written & spoken) is non-negotiable.
• Available full-time.
• Enthusiastic and motivated, with a strong will to face challenges.
• Effective communicator with keen attention to detail.
• Capable of thriving both independently and as part of a team.

Responsibilities

• Assist customers via email, chat, and phone with clarity and empathy.
• Continuously improve the customer experience and collaborate across teams.
• Provide feedback to refine products and processes.

Skills

Fluency in French

Strong communication

Attention to detail

Problem-solving

Team spirit

Job description

A forward-thinking digital insurance firm based in Amsterdam is seeking a Customer Support Expert to enhance customer experiences. This role involves assisting customers through various channels, improving processes, and offering valuable feedback. You must be fluent in French and ready for a full-time commitment in a dynamic environment. Join us for a competitive salary, hybrid work, and excellent growth opportunities. Enjoy perks like 25 vacation days and a well-being budget.