Freelance E-Commerce Operations & AI Manager - Right Hand to the CBO - 25 - 30h/week

Time to Hire; Nederland; Remote; EUR 65,000 - 85,000; Part time

Job summary

Time to Hire is assisting a DTC jewelry brand in finding a capable CBO’s right-hand to manage operations, AI-driven automation, and admin tasks. The role centers on keeping launches on schedule, optimizing UX/CRO, and coordinating with marketing teams while learning processes and increasing efficiency.

You will work remotely as an experienced freelancer, collaborating with the CBO and external partners, contributing ideas, and driving value through structured execution.

Qualifications

• Around 5 years in e-commerce or DTC (fashion/jewelry preferred).
• UX and CRO optimization experience (A/B tests, product pages, checkout).
• Daily use of AI tools; keep up with new options.
• Very structured, proactive and persistent in closing loops.
• Fluent English; German is a strong plus.
• Freelancer, comfortable working remotely via Slack.

Responsibilities

• Operations: monitor stock vs launches, manage manufacturing partner, keep designs on schedule.
• Website & CRO: update product pages, FAQs, prices; QA before go-live; brief developers.
• Marketing: coordinate with performance marketing and newsletter agency; support influencer marketing.
• Business: understand product catalog; weigh cost vs value to improve customer service.
• Admin: run CBO's week — agendas, notes, action items, weekly status updates.
• AI: identify recurring tasks and automate with AI tools.
• You handle follow-ups, QA, reporting and automations; CBO approves launches and budgets.

Skills

e-commerce experience

UX/CRO

AI tools

structured approach

English fluent

Tools

Shopify

Klaviyo

Gorgias

ClickUp

Modash

Job description

For my client, a DTC jewelry brand I'm looking for the CBO's right hand. You will take a large share of operational and admin work off her plate, keep projects moving and use AI to make the way they work faster.

What you will do

• Operations: check stock against launches and campaigns, track our manufacturing partner (delays, open orders, quality) and keep new designs on schedule from brief to first order


• Website & CRO: keep product pages, FAQs and prices up to date, QA before go-live, brief our developers and suggest UX and conversion improvements


• Marketing: coordinate with performance marketing and our newsletter agency, support influencer marketing and whitelisting, and bring ideas to our social team (creating content yourself is a plus)


• Business: understand our product catalogue deeply - what sells and why - and help take customer service to the next level by weighing cost against value


• Admin: run the CBO's week - agendas, notes, action items and a weekly status update


• AI: spot recurring tasks and automate them with the best AI tools available


• You handle follow-ups, QA, reporting and automations independently; decisions on launches, pricing and budgets stay with the CBO, and you prepare them.

The first three months focus on taking work off her plate and learning our processes; after that, automation and wider ownership follow. Success means the CBO spends noticeably less time on operations and admin.

Must-haves

• Around 5 years in e-commerce or DTC, ideally fashion, jewelry or beauty


• Experience in UX and conversion rate optimisation (e.g. A/B tests, product pages, checkout)


• Daily, hands-on use of AI tools of all kinds, and you keep up with what is new


• Very structured, proactive and persistent in closing loops


• Fluent English; German is a strong plus


• Experienced freelancer, comfortable working remotely in Slack

Nice-to-haves

• Influencer marketing or whitelisting experience


• Shopify, Klaviyo, Gorgias, ClickUp or Modash


• Content creation for Instagram or TikTok


• Based in Amsterdam