Freelance E-Commerce Operations & AI Manager - Right Hand to the CBO - 25 - 30h/week

Time to Hire; Amsterdam; Remote; EUR 70,000 - 110,000; Part time

Job summary

Time to Hire is assisting a DTC jewelry brand in finding a CBO's right hand to delegate ops, admin and AI-driven efficiency. You will manage stock, coordinate with the manufacturing partner, and guide UX, pricing and marketing support while keeping weekly cadences and reporting tight.

The role emphasizes hands-on AI usage, process automation, and sustained independence, with the CBO retaining launches, pricing, and budgets decisions. The position is remote with Amsterdam-based preference.

Qualifications

• Around 5 years in e-commerce or DTC, ideally fashion, jewelry or beauty.
• Experience in UX and conversion rate optimisation.
• Daily, hands-on use of AI tools of all kinds, and you keep up with what is new.
• Very structured, proactive and persistent in closing loops.
• Fluent English; German is a strong plus.
• Experienced freelancer, comfortable working remotely in Slack

Responsibilities

• Operations: check stock against launches and campaigns, track our manufacturing partner and keep new designs on schedule from brief to first order.
• Website & CRO: keep product pages, FAQs and prices up to date, QA before go-live, brief our developers and suggest UX and conversion improvements.
• Marketing: coordinate with performance marketing and our newsletter agency, support influencer marketing and whitelisting, and bring ideas to our social team. Content creation is a plus.
• Business: understand our product catalogue deeply – what sells and why – and help take customer service to the next level by weighing cost against value.
• Admin: run the CBO's week – agendas, notes, action items and a weekly status update.
• AI: spot recurring tasks and automate them with the best AI tools available.
• You handle follow-ups, QA, reporting and automations independently; decisions on launches, pricing and budgets stay with the CBO, and you prepare them.

Skills

E-commerce ops

UX/CRO

AI tools

Project management

Data-driven

English fluent

German a plus

Tools

Shopify

Klaviyo

Gorgias

ClickUp

Modash

Slack

Job description

For my client, a DTC jewelry brand I'm looking for the CBO's right hand. You will take a large share of operational and admin work off her plate, keep projects moving and use AI to make the way they work faster.

What you will do

• Operations: check stock against launches and campaigns, track our manufacturing partner (delays, open orders, quality) and keep new designs on schedule from brief to first order
• Website & CRO: keep product pages, FAQs and prices up to date, QA before go-live, brief our developers and suggest UX and conversion improvements
• Marketing: coordinate with performance marketing and our newsletter agency, support influencer marketing and whitelisting, and bring ideas to our social team (creating content yourself is a plus)
• Business: understand our product catalogue deeply – what sells and why – and help take customer service to the next level by weighing cost against value
• Admin: run the CBO's week – agendas, notes, action items and a weekly status update
• AI: spot recurring tasks and automate them with the best AI tools available
• You handle follow-ups, QA, reporting and automations independently; decisions on launches, pricing and budgets stay with the CBO, and you prepare them.

The first three months focus on taking work off her plate and learning our processes; after that, automation and wider ownership follow. Success means the CBO spends noticeably less time on operations and admin.

Must-haves

• Around 5 years in e-commerce or DTC, ideally fashion, jewelry or beauty
• Experience in UX and conversion rate optimisation (e.g. A/B tests, product pages, checkout)
• Daily, hands-on use of AI tools of all kinds, and you keep up with what is new
• Very structured, proactive and persistent in closing loops
• Fluent English; German is a strong plus
• Experienced freelancer, comfortable working remotely in Slack

Nice-to-haves

• Influencer marketing or whitelisting experience
• Shopify, Klaviyo, Gorgias, ClickUp or Modash
• Content creation for Instagram or TikTok
• Based in Amsterdam