Key Account Lead - Supply Success

Blu; Amsterdam; Hybrid; EUR 60,000 - 80,000; Full time

Job summary

Blu in Amsterdam is seeking a seasoned Key Account Lead to drive supplier value, activation, and GMV growth on our B2B wholesale marketplace. You will lead a four‑person Account Management team and manage strategic suppliers across multiple international markets, balancing growth with operational excellence.

You’ll leverage Looker, Lightdash, and Metabase to diagnose performance and unlock opportunities, while collaborating with cross‑functional teams to align supply with demand.

Qualifications

• 5–8 years in key account management or senior commercial roles.
• Experience in B2B marketplaces, e‑commerce, or wholesale.
• Proven team leadership and people management.
• Strong commercial acumen with a process‑driven mindset.
• Solid analytical skills with BI tools.

Responsibilities

• Lead, mentor, and coach a team of 4 Account Managers.
• Manage a portfolio of key strategic suppliers, incl. international accounts outside the EU (Dubai, S Korea).
• Partner with suppliers to optimize stock, service levels, and deal flow.
• Balance growth strategy with hands-on operational execution to help sellers thrive.
• Drive commercial and operational projects to streamline onboarding and workflows.
• Collaborate cross-functionally with Supply Growth, Buyer Account Managers, Operations, and Product teams.
• Utilize BI tools to diagnose performance, uncover growth opportunities, and track KPIs.

Skills

Leadership

Account management

BI analytics

Negotiation

Strategic thinking

Team leadership

Communication

Travel readiness

English fluency

AI/automation interest

Tools

Looker

Lightdash

Metabase

Job description

• Location: Amsterdam, Netherlands (office-led, hybrid flexibility)
• Salary: €60,000–€80,000 base (includes 8% holiday allowance) + commission + equity
• Languages: Fluent English + an additional European language
• Experience: 5–8 years
• Anything else: Full-time contract (7-month initial contract, progressing to 14 months, then permanent)

WHAT'S THE PROJECT?

As a Key Account Lead, you bring your talent and your ambition to a fast-growing B2B wholesale marketplace digitising global trade. Connecting over 10,000 active buyers with 500+ verified suppliers across 30+ European markets, the platform is building the operating system for modern wholesale e-commerce. Backed by top-tier VCs (including Accel, Bessemer, Dawn, and LocalGlobe), the company is transforming how businesses source, compare, and manage inventory at scale. As the platform expands beyond health and beauty into new product categories and international markets, you will join a high-performing international team driving the next stage of commercial growth.

AND WHAT'S MY ROLE IN THIS?

As Key Account Lead - Supply Success, you'll own strategic supplier relationships while leading a team of four Account Managers to drive seller value, activation, and GMV growth on the platform.

• Lead, mentor, and coach a team of 4 Account Managers, driving commercial performance, account growth, and team development
• Manage a portfolio of key strategic suppliers directly, including high-value international accounts outside the EU (such as Dubai and South Korea)
• Partner closely with suppliers to optimize stock selection, service levels, and overall deal flow on the platform
• Balance commercial growth strategy with hands-on operational execution to ensure sellers thrive on the marketplace
• Drive commercial and operational projects to streamline supplier onboarding, improve account management workflows, and introduce smart automation
• Collaborate cross-functionally with Supply Growth, Buyer Account Managers, Operations, and Product teams to align supply with market demand
• Utilize BI and analytics tools (such as Looker, Lightdash, or Metabase) to diagnose account performance, uncover growth opportunities, and track seller KPIs

OK, AND WHAT DO YOU NEED?

• 5–8 years of experience in key account management, commercial operations, or senior commercial roles
• Direct experience in B2B marketplaces, e-commerce, tech platforms, or wholesale (experience with platforms like Amazon Vendor or Seller Management is a major plus)
• Proven track record of team leadership and direct people management, with a passion for coaching commercial talent
• Strong commercial acumen balanced with a structured, operational, and process-driven mindset
• Solid analytical skills with hands-on experience using BI tools (Looker, Lightdash, Metabase, or similar)
• Demonstrated ability to run complex commercial negotiations and build strong relationships with senior stakeholders
• High interest and comfort in leveraging AI and automation tools to optimize account operations and workflows
• Fluency in English plus at least one additional European language
• Willingness to travel internationally for key supplier meetings and trade events when required

THAT'S IT?

You're a commercially sharp, operationally minded leader who loves solving complex business problems and building efficient processes. You thrive in scaling startup environments where ambiguity is an opportunity to create structure, and you bring strong empathy, clarity, and drive to guiding your team and growing strategic accounts.