Floor Manager (38h) - Lelystad

ADIDAS; Lelystad; On-site; EUR 36,000 - 48,000; Full time

Benefits offered by this job

Product discounts across adidas

8% holiday allowance

24 days annual leave

Life insurance

IT equipment and tools

Job summary

Adidas Lelystad is seeking a Floor Manager to lead the sales floor, motivate the team, and ensure outstanding customer service. You will support the Store Manager in achieving targets, maintaining brand standards, and creating a positive, energetic store environment.

The role requires 12+ months in sports/fashion retail with leadership experience, strong KPI background, and excellent English. Weekend/evening availability is expected to thrive in a fast-paced setting and to drive performance

Qualifications

• 12+ months of work experience in sports/fashion retail with advanced selling and product knowledge.
• Experience in a team-leader or supervisory role with coaching responsibilities.
• Strong commercial acumen with KPI targets and performance-driven mindset.
• Thrives in a fast-paced, customer-focused environment.
• Good English skills and communication abilities.
• Ability to handle interpersonal conversations and provide feedback.
• Flexible availability, including weekends, evenings and holidays.

Responsibilities

• Lead the sales floor and coach the team to deliver outstanding customer service.
• Drive store sales by monitoring KPIs and motivating the team to achieve targets.
• Maintain brand standards including Visual Merchandising, replenishment, and customer experience.
• Supervise daily operations: opening/closing, cash handling, and stock processes.
• Foster a positive team culture focused on collaboration and accountability.

Skills

Retail leadership

KPI driven

Coaching

Customer service

English language

Team motivation

Job description

BE PART OF SOMETHING NEW. BE PART OF SOMETHING BOLD.

This is more than a job it's your first step in the adidas journey. For over 70 years, adidas has been creating the best sports gear and inspiring millions to change their lives through sport. We're a team of rebellious optimists united by passion, creativity, and purpose. We balance performance and sustainability, celebrate individuality, and believe in sport's power to change lives.

Retail stores are the first point of contact with our consumers and the heart of adidas brand. Want to be a part of the ride? Join us now in Lelystad!

YOUR IMPACT

As a Floor Manager, you will play a key role in driving the commercial performance of the store by leading the sales floor, motivating the team, and ensuring outstanding customer service. You will support the Store Manager in achieving targets, maintaining brand standards, and creating a positive and energetic store environment.

• Leading by example and coaching, coordinating the shop floor, and ensuring continuous development for the team in store.
• Drive store sales together with the team to meet the target set by monitoring KPIs and delivering great customer service.
• Ensure the store is always up to brand standards including, Visual Merchandising standards, Replenishment, and Customer service to create the best shopping experience for the consumer.
• Supervise, coach, and train team members to support ongoing development of the sales team.
• Oversee daily store operations including opening, closing, and cash handling procedures
• Maintain high standards of cleanliness, organization, and health & safety on the shop floor and support stock management processes including deliveries, replenishment, and stocktakes
• Foster a positive team culture focused on collaboration, accountability, and customer satisfaction

WHAT WE'RE LOOKING FOR

• 12+ months of work experience in a sports/fashion customer and commercial-focused retail environment with advanced selling experience and comprehensive product, retail, and industry understanding.
• Prior experience in team leader or supervisory role and have a passion for coaching and developing others.
• Commercial awareness with strong KPIs background and can drive performance through others. Strong analysis skills.
• Thrive in a fast-paced, customer-focused environment
• Strong interest in sports, fitness, or an active lifestyle and have a strong product knowledge.
• Good English skills/understanding.
• Professional handling of difficult interpersonal situations within the store team and feel comfortable conducting feedback conversations. Understanding the store´s needs and acting accordingly.
• Flexible availability, including weekends, evenings, and holidays

WHAT YOU'LL GET

• Competitive pay + monthly bonus structure based on store performance.
• Product discounts - across adidas online and in-store up to 44%.
• Travel support, if applicable
• 8% holiday allowance and 24 days of annual leave (full-time basis)
• IT equipment and work tools tailored to your role
• Uniform allowances - look the part while representing the brand.
• Employee Assistance Program (EAP) - because your well-being matters.
• Access to world-class online learning for professional and personal growth.
• Team celebrations, store launch events & internal competitions - we reward success together. Our winning culture incentives often reward with exclusive events, parties etc.
• Opportunities to win football tickets, experiences & exclusive adidas events.
• Referral rewards - grow the team, earn rewards.
• Life insurance - 2x annual salary.
• Be part of a global brand that truly invests in people and planet.

WHY adidas

• We believe in growth without limits. You'll join a company that champions:
• Flexibility & work-life balance - predictable scheduling, open culture.
• Diversity, equity & inclusion - every voice matters, every story counts.
• Sustainability in motion - help us shape the future of sport and the planet.
• Career mobility - grow across retail, office, or distribution functions.
• Belonging - join a team that feels like a community, not a hierarchy.

adidas. It Starts With You.

Adidas is an equal opportunity employer and we are committed to fostering an inclusive workplace. We welcome applications from people of all ages, genders (incl. gender identity), ethnic and social backgrounds, nationalities, sexual orientations, religions and beliefs, and those with apparent or non-apparent disabilities*. We do not tolerate harassment or discrimination toward any of our applicants or employees.

*We actively encourage individuals with disabilities to apply and will provide reasonable accommodations throughout the recruitment process.