Floor Manager (38h) - Rotterdam

ADIDAS; Rotterdam; On-site; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Monthly bonus

Product discounts

Travel support

Holiday allowance

IT equipment

Uniform allowance

Employee Assistance Program

Online learning

Team events

Exclusive adidas events

Referral rewards

Life insurance

Job summary

adidas Rotterdam Alexandrium is opening a new store and is seeking a Floor Manager to lead the sales floor, motivate the team, and ensure outstanding customer service. You will support the Store Manager in achieving targets, maintain brand standards, and create a positive, energetic store environment.

The ideal candidate has 12+ months in sports/fashion retail with advanced selling skills, experience in a supervisory role, strong KPI background, and fluent English.

Qualifications

• 12+ months of work experience in a sports/fashion customer and commercial-focused retail environment with advanced selling experience and comprehensive product, retail, and industry understanding.
• Prior experience in team leader or supervisory role and have a passion for coaching and developing others.
• Commercial awareness with strong KPIs background and can drive performance through others.

Responsibilities

• Leading by example and coaching, coordinating the shop floor, and ensuring continuous development for the team in store.
• Drive store sales together with the team to meet the target set by monitoring KPIs and delivering great customer service.
• Ensure the store is always up to brand standards including Visual Merchandising standards, Replenishment, and Customer service to create the best shopping experience for the consumer.
• Supervise, coach, and train team members to support ongoing development of the sales team.
• Oversee daily store operations including opening, closing, and cash handling procedures
• Maintain high standards of cleanliness, organization, and health & safety on the shop floor and support stock management processes including deliveries, replenishment, and stocktakes
• Foster a positive team culture focused on collaboration, accountability, and customer satisfaction

Skills

Retail sales

Coaching

KPI analysis

Customer service

English language

Team leadership

Weekend availability

Job description

BE PART OF SOMETHING NEW. BE PART OF SOMETHING BOLD.

This is more than a job it's your first step in the adidas journey. For over 70 years, adidas has been creating the best sports gear and inspiring millions to change their lives through sport. We're a team of rebellious optimists united by passion, creativity, and purpose. We balance performance and sustainability, celebrate individuality, and believe in sport's power to change lives. Now, with our brand new store opening in Rotterdam (Alexandrium), we're building a team ready to lead, inspire, and represent the next generation of adidas retail. Retail stores are the first point of contact with our consumers and the heart of adidas brand.

YOUR IMPACT

As a Floor Manager, you will play a key role in driving the commercial performance of the store by leading the sales floor, motivating the team, and ensuring outstanding customer service. You will support the Store Manager in achieving targets, maintaining brand standards, and creating a positive and energetic store environment.

• Leading by example and coaching, coordinating the shop floor, and ensuring continuous development for the team in store.
• Drive store sales together with the team to meet the target set by monitoring KPIs and delivering great customer service.
• Ensure the store is always up to brand standards including, Visual Merchandising standards, Replenishment, and Customer service to create the best shopping experience for the consumer.
• Supervise, coach, and train team members to support ongoing development of the sales team.
• Oversee daily store operations including opening, closing, and cash handling procedures
• Maintain high standards of cleanliness, organization, and health & safety on the shop floor and support stock management processes including deliveries, replenishment, and stocktakes
• Foster a positive team culture focused on collaboration, accountability, and customer satisfaction

WHAT WE'RE LOOKING FOR

• 12+ months of work experience in a sports/fashion customer and commercial-focused retail environment with advanced selling experience and comprehensive product, retail, and industry understanding.
• Prior experience in team leader or supervisory role and have a passion for coaching and developing others.
• Commercial awareness with strong KPIs background and can drive performance through others. Strong analysis skills.
• Thrive in a fast-paced, customer-focused environment
• Strong interest in sports, fitness, or an active lifestyle and have a strong product knowledge.
• Good English skills/understanding.
• Professional handling of difficult interpersonal situations within the store team and feel comfortable conducting feedback conversations. Understanding the store´s needs and acting accordingly.
• Flexible availability, including weekends, evenings, and holidays

WHAT YOU'LL GET

• Competitive pay + monthly bonus structure based on store performance.
• Product discounts - across adidas online and in-store up to 44%.
• Travel support, if applicable
• 8% holiday allowance and 24 days of annual leave (full-time basis)
• IT equipment and work tools tailored to your role
• Uniform allowances - look the part while representing the brand.
• Employee Assistance Program (EAP) - because your well-being matters.
• Access to world-class online learning for professional and personal growth.
• Team celebrations, store launch events & internal competitions - we reward success together. Our winning culture incentives often reward with exclusive events, parties etc.
• Opportunities to win football tickets, experiences & exclusive adidas events.
• Referral rewards - grow the team, earn rewards.
• Life insurance - 2x annual salary.
• Be part of a global brand that truly invests in people and planet.

WHY adidas

• We believe in growth without limits. You'll join a company that champions:
• Flexibility & work-life balance - predictable scheduling, open culture.
• Diversity, equity & inclusion - every voice matters, every story counts.
• Sustainability in motion - help us shape the future of sport and the planet.
• Career mobility - grow across retail, office, or distribution functions.
• Belonging - join a team that feels like a community, not a hierarchy.

RETAIL STARTS WITH YOU

This is a new store opening, and you'll play a vital role in bringing adidas to life in Alexandrium, one of Rotterdam's busiest shopping destinations. Be part of the founding team that sets the tone, shapes the culture, and creates an exceptional experience for every consumer from day one. In a city known for its energy, innovation, and diversity, you'll help build a store that reflects the ambition and spirit of Rotterdam.

adidas. It Starts With You.

Adidas is an equal opportunity employer and we are committed to fostering an inclusive workplace. We welcome applications from people of all ages, genders (incl. gender identity), ethnic and social backgrounds, nationalities, sexual orientations, religions and beliefs, and those with apparent or non-apparent disabilities*. We do not tolerate harassment or discrimination toward any of our applicants or employees. *We actively encourage individuals with disabilities to apply and will provide reasonable accommodations throughout the recruitment process.