Field Service Technician — Forklifts & Industrial Equipment

Alden Equipment, Inc

Amsterdam

On-site

EUR 45,000 - 67,000

Full time

25 hours ago

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Job summary

Alden Equipment, Inc. in Amsterdam, NY is seeking a Service Technician to maintain and repair LP gas, diesel, and electric forklifts and related material handling equipment, on-site at customer locations and in the shop.

You will diagnose mechanical and electrical problems, perform scheduled maintenance, document work, and keep safety and quality standards. This role requires a valid driver’s license and a readiness to work in a fast-paced service environment.

Qualifications

Strong skills in Maintenance & Repair, with experience performing scheduled maintenance on industrial or material handling equipment.
Proficiency in Troubleshooting mechanical, hydraulic, and electrical systems to identify and resolve equipment issues efficiently.
Background in Field Service work, including on-site service visits and mobile repairs at customer locations.
Demonstrated Customer Service skills, with the ability to communicate clearly, manage expectations, and build long-term relationships.
Experience working with LP gas, diesel, and electric forklifts or similar equipment is highly beneficial.
Ability to read and interpret technical manuals, schematics, and service documentation.
Solid understanding of safety practices and OSHA guidelines related to industrial equipment service.
Valid driver's license and a clean driving record; ability to lift and move heavy parts and tools as required.
Technical certificate or vocational training in automotive, diesel, or industrial equipment technology preferred; prior experience as a service technician is a plus.

Responsibilities

Perform maintenance and repair on LP gas, diesel, and electric forklifts and related material handling equipment.
Diagnose mechanical and electrical issues encountered in the field and in shop settings.
Conduct scheduled preventative maintenance to reduce downtime and extend equipment life.
Complete service calls in the shop and at customer locations, ensuring safety and quality standards.
Document all work performed and maintain organized service records.
Communicate clearly with customers and the internal team about equipment status, repair options, and timelines, while contributing to a safe work environment.