Field Service Engineer (m/f/x)

Anton Paar Netherlands; Breda; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Company car

Job summary

Anton Paar Netherlands is seeking a Field Service Engineer to support customers by maintaining and calibrating advanced measurement instruments. You will travel across the Netherlands to install, service, and repair equipment and provide on-site training to users.

The role combines technical expertise with a strong customer focus and requires independence, good CRM documentation, and collaboration with internal teams. A driving licence and fluency in Dutch and English are essential.

Qualifications

• Degree in Engineering, Electronics, or a technical qualification is required.
• Experience in servicing laboratory or analytical instruments is advantageous.
• Ability to work independently with strong customer focus and accuracy in CRM entries.

Responsibilities

• Provide technical support to customers by phone and email.
• Troubleshoot on-site issues and perform service and repair activities.
• Coordinate and perform on-site repairs and preventive maintenance.
• Create and maintain service reports in CRM.
• Collaborate with Applications, Helpdesks and Service Administration.
• Manage inventory, spare parts and tools for service visits.

Skills

Customer focus

Troubleshooting

Analytical skills

CRM experience

Organizational skills

Education

Engineering degree or equivalent

Electronics background

Tools

CRM system

Job description

Company Description

Anton Paar Group is a global leader in high-precision measurement and analytical technology. Our instruments and solutions are trusted by customers worldwide across industrial processes, production and quality-control laboratories, research institutions, and universities. With a strong commitment to quality, precision, and continuous innovation, Anton Paar delivers advanced measurement solutions that help customers achieve reliable results, optimize processes, and drive technological progress.

Company Description

Anton Paar Group is a global leader in high-precision measurement and analytical technology. Our instruments and solutions are trusted by customers worldwide across industrial processes, production and quality-control laboratories, research institutions, and universities. With a strong commitment to quality, precision, and continuous innovation, Anton Paar delivers advanced measurement solutions that help customers achieve reliable results, optimize processes, and drive technological progress. To strengthen our team in The Netherlands, we are looking for a Field Service engineer. At Anton Paar, you will have the opportunity to work with state-of-the-art technologies in a dynamic, international environment with a strong local presence. Does this sound like your next challenge? Read on and discover how you can strengthen our team!

Job Description

As a Field Service Engineer, you are the face of Anton Paar and play a crucial role in supporting our customers. You are responsible for the maintenance and calibration of advanced measurement and analytical instruments. You work independently at customer sites across a wide range of industries. In this varied role, you combine technical expertise with a strong customer focus. You analyze technical issues, provide effective solutions, and ensure that our instruments perform at their best. In addition, you provide users with advice and training, helping our customers get the most out of their equipment.

Responsibilities

• Provide technical support to customers by phone and email.
• Troubleshoot technical issues on-site and carry out service and repair activities, including the evaluation of malfunctioning instruments.
• Coordinate and perform on-site repairs and preventive maintenance in accordance with established procedures and standards.
• Create and maintain service reports for completed customer visits in our CRM system.
• Communicate and collaborate with other teams, including Applications, Helpdesks, and Service Administration.
• Perform administrative tasks related to the CRM service module, ensuring that all support tickets and service orders are correctly registered and maintained.
• Manage your own inventory, spare parts, and tools.

Qualifications

• A degree in Engineering, Electronics, or an equivalent technical qualification.
• Experience in servicing laboratory or analytical instruments is an advantage.
• The ability to work independently, combined with a strong commitment to customer satisfaction.
• Good administrative skills and the ability to work accurately with our CRM system.
• Strong technical, analytical, and problem-solving skills.
• Willingness to travel throughout the Netherlands and, occasionally, to our headquarters for technical training.
• Fluency in both Dutch and English.
• Ideally based in the central region of the Netherlands.
• A valid driving licence.

Additional Information

Anton Paar Netherlands offers you a unique and rewarding position within an innovative and growing company. We offer competitive salary plus commissions and an opportunity for professional growth within the Anton Paar organization. This position includes company car.