FIELD SERVICE ENGINEER

AEG Power Solutions; Zwanenburg; On-site; EUR 42,000 - 60,000; Full time

Job summary

AEG Power Solutions seeks an experienced field service professional to install, maintain, commission and repair power systems at customer sites across the Netherlands. You will handle battery maintenance, testing defective components, and ensure on-site safety and quality compliance.

You will document visits, coordinate with customers and third parties, and provide training on-site. Occasional sales of maintenance services or upgrades will be expected to align with customer needs.

Qualifications

• Relevant experience in repairing electrical/electronic equipment at component level.
• Bachelor's degree in Electrical Engineering or related field.
• Experience with power electronic systems and related installation/maintenance procedures.
• Willing to work weekends and night shifts to ensure 24/7 availability.
• Proficient in English; Dutch language is a plus.

Responsibilities

• Visit customer sites to install, maintain, commission and repair power supply and related systems, including battery maintenance and swap-over.
• Test and replace defective components to put the system into operation.
• Ensure timely, accurate and complete documentation relating to the site visits.
• Ensure compliance with quality and safety requirements.
• Confer with customers and third parties clarifying terms and conditions relating to on-site activities.
• Provide technical training and instructions to people on the customers site.
• Ensure effective and efficient use of service repair equipment.
• Keep track of necessary calibration or exchange of equipment.
• Inform the customer about possible system improvements and coordinate follow up with the sales team.
• Proactively sell customer services based on customer needs (maintenance contracts or upgrades).

Skills

Repair at component level

Electrical/electronic field service

Power electronic systems

English proficiency

Weekend/night shifts

Dutch language knowledge (plus)

Education

Bachelor's degree in Electrical Engineering

Tools

Power electronics installation tools

Job description

The position

You will sell and provide customer project- and solution life cycle services such as consulting, project management, installation, commissioning, maintenance and repairing of power solutions at the customer site and in compliance with quality, health and safety requirements. Where it concerns AEG PS products and systems the assurance of their continuous function will stay at the heart of the activities.

Key aspect if the position - You will be based in the Netherlands and travelling up to 80% of the time if required.

Main Responsibilities

• To visit customer sites as directed to install, maintain,commission and repair power supply and related systems, including battery maintenance and swap-over.
• Testing and replacing defect components in order put the system into operation according to pre-defined standards.
• Ensure timely, accurate and complete documentation relating to the site visits, including field service reports, expenses and overtime sheets.
• Ensure compliancy with quality and safety requirements are met.
• Confer with customers and third parties clarifying terms and conditions relating to the on-site activities.
• To provide technical training and instructions to people on the customers site.
• To ensure effective and efficient use of service repaire equipment.
• Keep track of necessary callibration or exchange of equipment.
• Ensure health and safety measures are taken before entering the customers site.
• To inform the customer about possible system improvements and coordinate follow up with the sales team.
• Proactively sell customer services based on (suspected) customer needs, such as e.g. offering a maintainance contract if not yet in place or recomment an upgrade for products or parts which are over due etc.

Qualifications and Requirements

• Sufficient relevant experience in the repair to component level of electrical/electronic equipment in a field service role.
• Ideally with Bachelor Engineering in Electrical field or related.
• Experience with power electronic systems and related installation/ maintenance/ service procedures.
• Willing to work in weekends -and night shifts in order to ensure 24/7 hours availablility to clients. according to planning schedule.
• Competent in English.
• Being Dutch speaker is a plus but not mandatory.