Field Service Technician

Blue Lynx; Netherlands; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Travel Allowance

Training

Company Car

Job summary

An innovative firm is seeking a dedicated Service Engineer to join their team in the Netherlands. This role involves resolving client issues, delivering training, and ensuring high standards of service. You will have the opportunity to travel and work closely with clients, enhancing their experience with cutting-edge technology solutions. The company offers a supportive environment with a focus on professional development, making this a fantastic opportunity for a proactive individual looking to make a difference in the technology sector.

Qualifications

• Must be fluent in English; Dutch, Spanish, or German is a plus.
• Valid driving license required for travel.
• Proven understanding of required safety and standards incl. ECS/CSCS, IPAF, PASMA and Avixa CTS.

Responsibilities

• Attend client sites to resolve issues and deliver training.
• Conduct site surveys and maintain health and safety standards.
• Deliver end-user training for smooth operation of equipment.
• Complete accurate job reports and obtain client sign-off.
• Communicate with clients and build relationships while representing the company.
• Identify sales opportunities with existing clients and provide feedback to management.
• Be financially aware of service-related costs.
• Conduct and record site surveys to a high standard.
• Follow health and safety compliance and company quality standards.

Skills

Fluent in English

Communication Skills

Sales Opportunity Identification

Flexible Work Ethic

Education

ECS/CSCS Certification

IPAF Certification

PASMA Certification

Avixa CTS Certification

Tools

Job Reporting Tools

IPAF

PASMA

Avixa CTS

Job description

Our client is a pioneer in technology solutions, transforming visions into reality, enhancing experiences, and driving success. They specialize in audio-visual installations, securing access control systems, and fully integrated data and telecom solutions to ensure successful events.

We are looking for a Service Engineer to join their talented teams in the Netherlands.

Job Profile for Service Engineer

Responsibilities will include but not be limited to:

• Attend client sites and resolve issues in a timely and neat manner.
• Investigate faults and consistently provide high-standard solutions.
• Deliver clear and informative end-user training to facilitate the smooth operation of the equipment.
• Complete accurate job reports and explain the steps taken before a sign-off by the client.
• Communicate and build relationships with clients and provide excellent service whilst representing the company.
• Identify sales opportunities with existing clients and provide feedback to the Manager.
• Be financially aware of company costs relating to Service.
• Conduct and record site surveys to a high standard.
• Follow health and safety compliance and company quality standards at all times.

Candidate Profile for Service Engineer

• Must be fluent in English, both written and spoken. Business language skills in Dutch, Spanish, or German will be considered an advantage.
• Proven understanding or equivalent of ECS/CSCS, IPAF, PASMA, and Avixa CTS.
• Have a hard-working, enthusiastic, and flexible work ethic.
• Valid driving licence.
• Good verbal and written communication skills.
• Able to work and travel away from home regularly, including inter-country travel.

What Our Client Offers

• Travel allowance.
• Training.
• Company car.

Seniority level

Associate

Employment type

Full-time

Job function

Engineering and Other

Industries

IT Services and IT Consulting