Field Service Engineer

AEG Power Solutions; Netherlands; On-site; EUR 52,000 - 76,000; Full time

Job summary

AEG Power Solutions is seeking a field service professional based in the Netherlands to sell and deliver project- and solution-life cycle services across customer sites. The role involves installation, commissioning, maintenance and repair of power solutions with a strong emphasis on safety and documentation.

You will travel up to 80% as required, visiting customer sites, providing technical training, and coordinating with the sales team for system improvements and potential upgrades.

Qualifications

• Experience repairing electrical/electronic equipment at component level in a field service role.
• Experience with power electronic systems and installation/maintenance procedures.
• Willing to work weekends and night shifts to ensure 24/7 availability.
• Dutch language skills are a plus but not mandatory.
• Medical and personal clearance are required.

Responsibilities

• Visit customer sites to install, maintain, commission and repair power supply and related systems, including battery maintenance and swap-over.
• Test and replace defective components to bring systems into operation per predefined standards.
• Maintain thorough documentation of site visits, field service reports, expenses and overtime.
• Ensure compliance with quality and safety requirements at all times.
• Coordinate with customers and third parties on terms and conditions for on-site activities.
• Provide technical training and instructions on customer sites.

Skills

Field service experience

Power electronics

Weekend/night shift availability

Dutch language

Medical clearance

Job description

AEG Power Solutions is a worldwide leader in power supply and power conversion technologies for industrial and renewables applications. We design and provide our solutions to blue chip customers on large projects for power generation, infrastructures, nuclear, renewable energy and oil & gas processes. Our 700 employees operate in 14 countries with a strong European and Asian footprint.

Our company is considering fantastic opportunities to grow both organically and through acquisitions in our traditional sectors but also in adjacent technologies. We are specifically targeting the energy storage and green hydrogen applications with our truly unique capabilities.

The position

You will sell and provide customer project- and solution life cycle services such as consulting, project management, installation, commissioning, maintenance and repairing of power solutions at the customer site and in compliance with quality, health and safety requirements. Where it concerns AEG PS products and systems the assurance of their continuous function will stay at the heart of the activities.

Key aspect if the position - You will be based in the Netherlands and travelling up to 80% of the time if required.

Main Responsibilities

• To visit customer sites as directed to install, maintain,commission and repair power supply and related systems, including battery maintenance and swap-over.
• Testing and replacing defect components in order put the system into operation according to pre-defined standards.
• Ensure timely, accurate and complete documentation relating to the site visits, including field service reports, expenses and overtime sheets.
• Ensure compliance with quality and safety requirements are met.
• Confer with customers and third parties clarifying terms and conditions relating to the on-site activities.
• To provide technical training and instructions to people on the customers site.
• To ensure effective and efficient use of service repair equipment.
• Keep track of necessary calibration or exchange of equipment.
• Ensure health and safety measures are taken before entering the customers site.
• To inform the customer about possible system improvements and coordinate follow up with the sales team.
• Proactively sell customer services based on (suspected) customer needs, such as e.g. offering a maintenance contract if not yet in place or recommend an upgrade for products or parts which are over due etc.

Qualifications and Requirements

• Sufficient relevant experience in the repair to component level of electrical/electronic equipment in a field service role.
• Experience with power electronic systems and related installation/ maintenance/ service procedures.
• Willing to work in weekends -and night shifts in order to ensure 24/7 hours availability to clients. according to planning schedule.
• Being Dutch speaker is a plus but not mandatory.
• Medical and personal clearance.

What we offer

We offer an excellent opportunity for professional development in a historic company, with an extraordinary brand recognition, market leadership and global presence. The location of the factory also provides a privileged working environment, as well as stable, flexible and highly competitive labor conditions.