Field Service Technician

JD.COM; Zuid-Holland; On-site; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Competitive salary package

Training and certification support

Renewable energy technology exposure

Safety-first, collaborative team

Job summary

JD.COM is seeking a Field Services Engineer to install, commission, and service EV chargers, residential solar systems, and home battery storage, as well as major electrical appliances. You will assess sites, prepare installation plans, and ensure safety and compliance.

You will work with customers to explain operation and ensure systems integrate with existing electrical infrastructure, with emphasis on quality, documentation, and ongoing service.

Qualifications

• HBO degree in Electrical/Power/Renewable Energy required.
• Minimum 1+ years in technical or field-service environments.
• Understanding residential electrical systems, wiring, and installation practices.
• Certifications: NEN 1010, NEN 3140, and VCA Basic or willing to obtain.
• Experience with EV chargers, solar PV, home battery storage, or major appliances.
• Ability to read electrical diagrams and installation manuals.
• Strong problem-solving, attention to detail, and customer service.
• Valid driver's license; English required; Dutch preferred.

Responsibilities

• EV Charger Installation – install, configure, test, and commission systems.
• Solar System Installation – complete residential PV system installation.
• Home Battery Installation – integrate battery storage with EV charging and solar.
• Electrical Appliance Installation – install major household appliances.
• Conduct on-site assessments and provide installation recommendations.
• Ensure compliance with NEN standards and safety procedures.
• Maintain accurate installation documentation and site reports.

Skills

Electrical systems

Field service

Customer service

Reading schematics

Problem solving

Driver's license

English communication

Education

HBO degree in Electrical/Power/Renewable Energy

Tools

NEN 1010

NEN 3140

VCA Basic

Job description

Field Services Engineer – EV Chargers, Solar Systems, Home Battery Storage & Electrical Home Appliances

Position Overview

The Field Service Engineer will be responsible for the installation, commissioning, maintenance, and troubleshooting of EV chargers, residential solar systems, home battery energy storage, and major electrical home appliances such as refrigerators, washing machines, dryers, and dishwashers etc. This role requires strong technical expertise, customer‑focused communication, and adherence to safety and compliance standards.

Key Responsibilities

• EV Charger Installation – Install, configure, test, and commission residential EV charging systems according to technical specifications and safety regulations
• Solar System Installation – Perform complete installation of residential solar PV systems, including mounting components, connecting inverters, wiring, and ensuring compliance with electrical standards
• Home Battery Installation – Install and integrate residential battery storage systems with existing solar and EV charging equipment
• Electrical Appliance Installation – Install, connect, and test major household electrical appliances (refrigerators, washing machines, dryers, dishwashers, etc.) and ensure proper electrical integration
• Conduct on‑site technical assessments and provide clear installation recommendations
• Ensure all work complies with NEN standards and company safety procedures
• Maintain accurate documentation of installations, site reports, and technical findings

Provide basic customer guidance on system operation after installation

Required Qualifications

• HBO (Applied sciences Bachelor's degree) in Electrical Engineering, Power Engineering, or Renewable Energy Engineering
• Minimum 1+ years of experience in technical or field‑service environments
• Strong understanding of residential electrical systems, wiring, and installation practices
• Required Certifications: Already hold these certifications NEN 1010, NEN 3140, and VCA Basic or be willing to obtain them
• Experience with installation of EV chargers, solar PV systems, home battery storage, or major household appliances
• Ability to read and interpret electrical diagrams and installation manuals
• Strong problem‑solving skills and attention to detail
• Excellent communication and customer‑service abilities
• Ability to work independently and manage multiple installation visits per day
• Valid driver's license
• Strong communication skills in English; Dutch is highly preferred

What We Offer

• Competitive salary and benefits package
• Training and certification support (including NEN and VCA)
• Opportunities to work with advanced renewable energy technologies
• A reliable, safety‑first environment where teamwork and technical excellence are prioritized