Field Applications Engineer - Robotics & Onsite Solutions

Hai Robotics Europe; Hoofddorp; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Performance based bonus

Annual leave package

Laptop and phone provided

Travel meal allowance

Travel cost reimbursement

Job summary

Hai Robotics Europe is seeking aspiring Field Application Engineers to join our logistics robotics team. You will oversee installation and commissioning of cutting-edge robotics equipment and provide customer support across client sites in Europe.

A problem-solving mindset and hands-on expertise in both hardware and software are essential. The role involves leading service partners, delivering on-site deployments, and frequent travel to customer warehouses.

Qualifications

• Bachelor-level degree in a technical field related to robotics or automation.
• Willingness to travel to client sites for deployments and support.
• Hands-on experience with hardware and software integration.
• Fluent in English and Chinese, both written and spoken.

Responsibilities

• Lead service partners to install and commission equipment including robots, racks, QR codes, and stations, ensuring safe, timely delivery.
• Provide technical support, troubleshooting, maintenance and customer training on site.
• Manage and track on-site installation activities as site manager; respond promptly to field service inquiries.
• Travel to customer sites for 2–4 weeks or longer as required to complete deployments and after-sales support.

Skills

Hands-on hardware

Hands-on software

Fluency in English and Chinese

Travel readiness

Education

Bachelor's degree in Mechatronics/Robotics/Automation/Mechanical Engineering or related

Tools

CAD

Job description

Hai Robotics Europe is seeking aspiring Field Application Engineers to join our logistics robotics team. You will oversee installation and commissioning of cutting-edge robotics equipment and provide customer support across client sites in Europe.

A problem-solving mindset and hands-on expertise in both hardware and software are essential. The role involves leading service partners, delivering on-site deployments, and frequent travel to customer warehouses.