Robotics Field Engineer: Deploy, Install & Support

RightHand Robotics, Inc.; Netherlands; On-site; EUR 50,000 - 80,000; Full time

Job summary

RHR HQ seeks a Deployment Engineer to lead the successful implementation of robotic systems in warehouses, fulfillment centers, and logistics facilities. You will work with engineering and go-to-market teams to ensure customer and partner success.

You will deploy automation solutions, configure and test software/hardware, conduct on-site integrations, and serve as the primary customer contact during install and go-live. Expect substantial travel and remote support as needed.

Qualifications

• BS in EE/ME/CS or equivalent; services/deployment experience is a plus.
• Fundamental knowledge of basic programming (Linux and/or Python) is a plus.
• Strong interpersonal skills to learn about local operations and to build relationships with on-the-ground stakeholders.
• Strong organization and time management; handle fluctuating workloads and high-stress situations.
• Mechanical and electrical repair skills; “tinkerer” mindset.
• Excellent written and oral communication skills.
• Comfortable standing for up to 10 hours testing robots.
• Travel can fluctuate 50–100% each month, including international visits.

Responsibilities

• Deploy automation solutions including robots, software, and hardware in customer warehouses and e-commerce facilities.
• Configure, calibrate and test software and hardware for new or updated deployments.
• Conduct on-site integration and test activities (or remote support) and evaluate post-go-live performance metrics.
• Be the primary point of contact for customers in the field during install and go-live.
• Execute field retrofits, upgrades and repairs (or support remotely); work with engineers on troubleshooting field issues.
• Contribute to engineering and business development projects at RHR HQ.
• Support RHR in global tradeshow and marketing efforts, deploying and supporting demo systems.
• Lead and support in-person and remote instruction and training for customers and partners.

Skills

Linux basics

Python basics

Interpersonal skills

Time management

Troubleshooting repair

Communication skills

Travel readiness

Education

BS in EE/ME/CS or equivalent

Tools

PLC programming

Job description

RHR HQ seeks a Deployment Engineer to lead the successful implementation of robotic systems in warehouses, fulfillment centers, and logistics facilities. You will work with engineering and go-to-market teams to ensure customer and partner success.

You will deploy automation solutions, configure and test software/hardware, conduct on-site integrations, and serve as the primary customer contact during install and go-live. Expect substantial travel and remote support as needed.