Federal Work Study - Central Ticket Office Assistants

East Carolina University Portal; Zwolle; On-site; EUR 11,000 - 16,000; Part time

Job summary

East Carolina University is seeking several Central Ticket Office Assistants to support the Student Center by providing services in the CTO Box Office. The position is part-time and reports to the Director of the Central Ticket Office with guidance from the Admin. Support Associate.

The role involves cash handling in the Paciolan system, operating ticketing software after training, clerical duties, and professional representation of the university at venues.

Qualifications

• Must be a current ECU student with good standing.
• GPA requirement minimum of 2.0.
• Ability to interact professionally with staff, faculty and students.

Responsibilities

• Cash handling and reconciliation of funds in the Paciolan system.
• Operate Paciolan ticketing software after training and resolve minor issues.
• Maintain logs, answer calls, relay messages and use office equipment.
• Represent ECU positively at the CTO and performance venues.

Tools

Paciolan ticketing software

Job description

Position Location On-campus

City Greenvile

State NC

Number of Vacancies 3

Rate of Pay $11.00/hourly

FLSA Status FLSA Non-exempt

Will the position be subject to the CBC policy? Yes

ECU Department of Student Life is currently seeking several Central Ticket Office Assistants.

This will be a part-time position that supports the functions of the Student Center by providing services in the Central Ticket Office. The CTO Box Office Assistant is directly supervised by the Director of the Central Ticket Office with direction also from the Admin. Support Associate.

The CTO Box Office Assistant is expected to fulfill the following general roles and responsibilities:

Cash Handling: be able to accurately reconcile funds taken in through sales in the Paciolan Ticketing system during point-of-sale transactions. Follow all established rules and procedures with regard to handling payment card information both in person and while processing mail and phone orders.

Technical Skill: Operate Paciolan computerized ticketing software (after training), handle minor issues with ticket printers and ticketing software before escalating to supervisor.

Clerical Aid: Be able to maintain logs, answer telephone calls and relay messages appropriately if contact from a supervisor is required. Be able to operate common office equipment such as computers, copiers, calculators, fax etc. Process outgoing mail according to established procedures.

University Representative: represent SL and ECU professionally and with a positive attitude, handling inquiries not only about ticketed events on sale but also other questions from faculty, staff and students at the CTO and performance venues.

As a result of being a student employee within the Division of Student Affairs, students will have the opportunity to gain the following competencies based on NACE Top Ten Skills Employers Seek and CAS Learning Domains:

GPA Requirement

GPA Requirement Minimum of 2.0

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA ) should contact the ADA Coordinator at [phone] (Voice/ TTY ) or ADA [e-mail].

Eligibility for Employment

Individuals submitting profiles for these positions must be current ECU students, in good-standing and meet the respective GPA requirement as required by the position type. Final candidates may be subject to criminal & sex offender background checks based upon the duties and responsibilities of the position. Some vacancies also require motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Department for People Operations, Success, and Opportunity

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at [phone] or toll free at 1-866-489-1740 or send an email to [e-mail] . Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST .