Facility Coordinator - The Netherlands

NORMAL A/S; Utrecht; On-site; EUR 42,000 - 58,000; Full time

Job summary

NORMAL A/S is expanding its Netherlands operations and seeks a hands-on Facility Coordinator in Utrecht to support our growing store network.

You will report to the Facility Manager at our Danish HQ, collaborate with the Dutch Country Manager, and work with a small local team to plan maintenance, coordinate repairs, manage supplier contracts, and ensure compliance and cost efficiency across multiple stores.

Qualifications

• Experience in facility operations and store maintenance is preferred.
• Strong communication skills in Dutch and English.

Responsibilities

• Plan, coordinate and monitor maintenance activities across stores.
• Build relationships with Store Managers and manage local suppliers.

Skills

Facility management

Vendor management

Contract negotiation

Dutch language

English language

Independent work

Job description

Founded in 2013 in Denmark, NORMAL is an unconventional and fast-growing retail brand with more than 1,000 stores across 12 countries in Europe. Our unique concept combines well-known everyday products at low prices with a fun and surprising shopping experience.

Today, we have 50 stores in the Netherlands, and as we continue to expand, we are looking for our first local Facility Coordinator to support our growing store network.

This is a unique opportunity to join us at an exciting stage of growth and play a key role in building and developing our facility operations in the Netherlands.

Your Responsibilities

You will report to our Facility Manager at the Danish HQ, while having a dotted-line reporting relationship to the Dutch Country Manager. You will also be part of the local HQ team of 13 people in the Netherlands.

Your working week will be a mix of administrative tasks – such as answering emails, coordinating repairs and following up with suppliers – and visiting stores to support the Store Managers and build strong relationships with them.

You will have a hands‑on approach and help Store Managers understand how to maintain and take good care of their stores and facilities, while also helping to prevent unnecessary maintenance costs and repairs.

Your Tasks Will Include

• Plan, coordinate and monitor maintenance activities and technical interventions, ensuring issues reported by Store Managers are resolved in a timely manner
• Build strong and trusting relationships with all Store Managers
• Build and manage a strong local network of facility suppliers, including vendor selection, contract negotiation and follow‑up, ensuring high service quality and cost efficiency
• Oversee facility operations across our stores, including maintenance, health & safety, cleaning and other facility-related areas, ensuring compliance with local regulations and documentation requirements
• Collaborate closely with the Establishment and Maintenance teams at our Danish HQ

Are we a match?

We are looking for someone with a good understanding of retail and the importance of efficient facility operations. You understand how to take care of a store and its inventory and how to make sensible decisions that help avoid unnecessary maintenance and repair costs.

We also expect that you

• Are proactive, solution-oriented and take ownership of your work
• Thrive when given responsibility and enjoy working independently
• Feel comfortable working in a fast-paced and evolving environment where not everything is fully defined
• Are a positive and engaged team player who enjoys collaborating across functions and countries
• Have excellent communication skills in both Dutch and English, written and spoken
• Have experience negotiating and managing contracts with external suppliers – this would be an advantage, but is not a requirement

At NORMAL, ownership is a core value – everyone is responsible for contributing to our success. You should be confident making decisions and driving tasks independently.

We empower our people, encourage ownership and dare to try new things. We work as one strong team towards a shared goal: delivering an excellent customer experience.